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The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World by Fred Reichheld
- The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World
- Fred Reichheld
- Page: 0
- Format: pdf, ePub, mobi, fb2
- ISBN: 9781422173350
- Publisher: Harvard Business Press
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The Ultimate Question 2.0: A book review by Bob Morris | Networlding The Ultimate Question 2.0: How NET PROMOTER Companies Thrive in a Customer-Driven World Fred Reichheld with Rob Markey Harvard
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The Ultimate Question 2.0 (Revised and Expanded Edition): How The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World (Google eBook). Front Cover.
bol.com | The Ultimate Question 2.0, Fred Reichheld & Rob Markey How Net Promoter Companies Thrive In A Customer-Driven World Engels; 224 pagina's; Harvard Business School Publishing; Revised and expanded ed; september 2011 In this thoroughly updated and expanded edition, Reichheld, with Bain Practical and insightful, The Ultimate Question 2.0 provides a blueprint for
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