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[download pdf] This Is Service Design Doing:

2021.09.10 22:32

This Is Service Design Doing: Using Research and Customer Journey Maps to Create Successful Services. Marc Stickdorn, Markus Edgar Hormess, Adam Lawrence, Jakob Schneider

This Is Service Design Doing: Using Research and Customer Journey Maps to Create Successful Services


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ISBN: 9781491927182 | 400 pages | 10 Mb
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