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At Cigna we are committed to clear communication. These guidelines apply to translation of written material for our culturally-diverse audience,GUIDELINES FOR EFFECTIVE COMMUNICATION. Effective communications is an important tool to have when representing Teamster members. We developed these guidelines to help you communicate clearly with patients and service users throughout the HSE. They will help you to create, write and check 12 Guidelines to Effective Communication · Be Clear - The first step in communication is to make your message short and crisp. · Use Simple Words · Be other The Clear Communication Index (Index) provides a set of research-based criteria to develop and assess public communication products. Clear Communication · Health Literacy · Cultural Respect · Language Access · Talking With Your Doctor or Health Care Provider · Plain Language · Science, Health, and What Makes the Index Different from Other. Communication Guidelines and Readability Formulas? You may have tried communication checklists and readability More detailed guidance on some specific types of communication is given in a number of related checklists (see Related Checklists section at the end of.