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Create an insanely great experience: Jobs has made the Apple Store the gold standard in customer service by introducing simple innovations any business can All Apple Stores feature a Genius Bar, where customers can receive technical advice or set up service and repair for their products. The Genius Bar provides The Apple Experience: Secrets to Building Insanely Great Customer Loyalty [Gallo, Carmine] on Amazon.com. *FREE* shipping on qualifying offers. The Apple experience : the secrets of delivering insanely great customer service / by Carmine Gallo. 1st ed. p. cm. ISBN-13: (alk. paper) ISBN-10: (alk. The Apple Experience is an insanely great case study on customer service. is too a very guide on the subject of customer service for any retail store.Brands that stand out in customer service have learned that customers want to be acknowledged within ten seconds of entering a store, even if they cannot be THE APPLE EXPERIENCE. Secrets to Building Insanely Great Customer Loyalty. The Apple Store has redefined the customer experience. Today Apple Retail boasts Mar 1, 2020 - Apple is the fastest growing retailer in history and has dominated the holy covet of retail metrics, sales per square foot, almost since its