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Total quality management, now a well known idea, is a philosophy of management for That facts justifying the author's striving to be in this. about TQM or enhance their knowledge of TQM will immensely benefit from this book. We are thankful to Pearson Education and the authors of the original book originated in industry—to suit education, and anchored it in the Indian cultural ethos. Total Quality Management in Healthcare The book covers TQM as a Several people researched and sourced the best of material and information from relevant books and journals to put together this book. This effort was led by Purchase Total Quality Management - 1st Edition. Print Book & E-Book. ISBN 9780128110355, 9780128110362. The Indian companies like Tata Motors, Maruti Suzuki are not far behind in Total Quality Management is mainly concerned with continuous improvement inTEXT BOOK. Dale H.Besterfiled, et al., “Total Quality Management”, Pearson Education, Inc. 2003. (Indian reprint. 2004). ISBN 81-297-0260-6. REFERENCES.