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Falls prevention policy and related documents and/or procedure manuals An Aged Care Assessment Team (ACAT) approves a care recipient for entry to Policy and procedure manual. • Preventative maintenance schedule. • Quality assurance master planner – with 12 monthly sections coordinating scheduled. ACQS Aged Care Policy and Procedures. At Northside we are committed to strong and robust governance and operation of our Aged Care services and support.Policy. Department of Social Services Initiatives - Better Start and Helping. Children with Autism. Procedure. Disability Aged Care Entry and Exit Criteria. Policies & Procedures. Policy Manual Policy Manual – Section 3 Access and Service Delivery 2017 The Office of Aged Care Quality and Compliance. In 1989 we developed our Home and Community Care (HACC) Manual. Since then we compiled the Home Care Standards, in consultation with the Australian Government, WELL ON SERVER / POLICY MANUAL / STD1. COMMENTS OR. COMPLAINTS. •. The comments & complaint procedure is included in the staff and resident handbooks. Policies and Procedures Charter of Aged Care Rights. More information can be found here:agedcare.health.gov.au/news-and-resources/publications/