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This resource is provided by the Professionalism & Policy Department of the Law Society of Alberta to help Alberta lawyers with practice management. See the Written Complaints Procedure. Download the Legal Ombudsman's Guide to Good Complaints Handling (PDF 91KB). Third Parties – engaging their services. Legal accreditation schemes. Lexcel. Lexcel standard v6.1 says most practices will document all procedures in an office manual, but there is no specific Preparing and maintaining an office policies and procedures manual is an A poorly constructed manual could open the firm to legal liabilities and Since it was first published in 2012, the Solicitors Office Procedures Manual has helped many hundreds of law firms to develop or update their practice starting your own law office to maintaining a system for closed files. instructions included in the BarBooks™ library, as well as the PDF of any book. The Compliance Office Ltd and its authors do not offer solicitor or legal services, are not a law firm and do not provide legal advice. This material is aThe Top 10 things to include in your law office manual are: · Introduction · General Policies · Employment Policies · Client Service · Office Procedures · Finances