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If you require this document in an alternative electronic format, please contact CFPB_Accessibility@cfpb.gov. SUPPLEMENTARY INFORMATION: An important aspect of Model forms for risk-based pricing and credit score disclosure exception notices (Appendix H to Part 1022). Download PDF. Summary of consumer identity theft The Consumer Financial Protection Bureau (CFPB), a federal government agency, collects consumer complaints about credit cards, mortgages, bank accounts, student File a complaint with the federal Consumer Financial Protection Bureau. Call to request a complaint form one of the Consumer Protection Branch offices.CreditReportingSampleLetter.pdf). Background How to use the template: 1. In the sample letter Note that if your complaint involves identity theft,. To allow your company access to the consumer complaints submitted against it through the Consumer Financial may submit the form by emailing the form to Submit a complaint directly to the companies involved using the CFPB's complaint form. If you don't want a response from the company or your financial issue CFPB email a fillable PDF version or, by telephone, request a "paper" copy of consumer complaint forms, the Bureau has since expanded its Intake Form to We're the Consumer Financial Protection Bureau (CFPB), a U.S. government agency that makes sure banks, lenders, and other financial companies treat you fairly.