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In many ways, a really exceptional customer service representative is a bit FREE BONUS PDF CHEAT SHEET: Get our "Job Interview Questions & Answers PDF Hoping to land a job as a customer service representative? Here's what interviewers are looking for and the questions they're likely to ask. In this guide I provide you with advice along with some sample answers. Use these as a tool when formulating your answers with your own real life examples. The 23 customer service interview questions to ask candidates · 1. How would you define good customer service? · 2. What appeals to you about this role? · 3. What'sThe 3 top customer service interview questions and how to answer them. Stand out in your interview as the right candidate for the customer service job.