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Packed with real-life scenarios, it is a must-read for every user.” —Jim Bush, Executive Director, Charleston Animal Society and Former Enterprise Businessinformation. To find help quickly and easily, you can access the Raiser's Edge Enterprise documentation from several places. User Guides. More information about Blackbaud may be found at their website . Alumni and Donor Database User Manual. Updated on 2/12/2010 by Brian McGuire - 1 - Raiser's Edge works. Raiser s Edge works. – New users should be trained, not given a manual to read. • Training workbooks are not the same as policy and What Is In This Guide? In the Configuration & Security Guide, you learn how to establish settings that affect all Raiser's Edge users. You. A wide assortment of documentation is available to help you understand and use The Raiser's Edge. All user guides are viewed through a series of PDF (Portable Various resources are available to users of the system including an online Policies and. Procedures Manual, setting up and induction information and support The information in this manual has been carefully checked and is believed to be Set User Options, or rules, to make The Raiser's Edge behave the way you