Cisco cuic reporting guide

· ICM Reporting requirements for CUIC with CVP. Day 2: CUIC Administration, Security and Basic Reporting. Lesson 5: CUIC Administration · CUIC OS Administration · Importing Custom reports from developer.cisco.com. Lesson 9: Creating A New Cisco Unified Intelligence Center Report. Cisco CUIC Custom Reporting. Contact Center Assessment. Aceyus Reporting Dash Board. Dial Interactive has been developing customized Cisco IPPC to UCCE reports since 2001. DI team has worked with some of the worlds largest companies on there Cisco Reporting needs. Basically, the stock CUIC reports are those reports that Cisco migrate to CUIC from Webview and have full Cisco support. So, I agreed to develop that report because it was a good opportunity to learn more about CUIC. So I started by extracting the SQL statement from the webview report by modify With Cisco Unified Intelligence Center (CUIC) 8.5(3), the Agent Not Ready Detail report shows no data in CUIC reporting and this document discusses how to troubleshoot this issue. Components Used. The information in this document is based on the Cisco Unified Intelligence Center (CUIC) 8.5(3). Fast Lane offers authorized Cisco training and certification. Our ACUIC "Administering Cisco Unified Intelligence Center" courses are delivered with state of the art labs and This course is intended for anyone who desires an understanding of the CUIC reporting solution for a Unified CCE environment. Cisco CUIC Reports. Cisco Unified Contact Center Express (UCCX), Enterprise (UCCE or PCCE). Additional plug-and-play reports to your CUIC repository. Search through our deposit of stock reports by entering a search term or select one or multiple of the categories on the right within the collection. Open source guides >. CUIC Cisco Unified Intelligence Center. cluster A group of CUIC servers deployed and. associated. "This table contains a list of CUIC Reporting Engine. CUIC is a reporting software for Cisco Call Center. Cisco Unified Intelligence Center (CUIC) has become the standard reporting application for all Cisco Contact Center software. Details: Call Center Reporting for Supervisors. Cisco Unified Intelligence Center (CUIC) is the application designed to assist in creating, managing, and generating reports for CUIC is a comprehensive, end-to-end UCCE/PCCE reporting solution, designed to make the task of creating ACUIC is intended to be a 3-day class. If your role is a reporting user and/or basic CUIC The labs will guide you through the configuration of a new Report Definition, ultimately implementing Cuic Reporting User Guide! study focus room education degrees, courses structure, learning courses. Education. 3 days ago cuic historical reporting - end user guide . 2 contents login 3 logout 4 overview 5 running reports 6 scheduling reports 9 creating and scheduling dashboards 12 report l Cisco: CVP IVR l Cisco: CVP Reporting l Cisco: CVP SIP l Cisco: CVP VXML l Host Resource and IF MIBS+Topology. Cisco: CCE Admin and Data The Cisco: CUIC device dashboard displays the following information: l The basic information about the device l A list of active events and open tickets A separate guide is available for the AppManager Operator Console. Administrator Guide for AppManager Provides information about maintaining an Use the UCCX_CUIC_Unrecoverable_Error Knowledge Script to monitor for internal errors within the reporting server on a Cisco Unified Contact A separate guide is available for the AppManager Operator Console. Administrator Guide for AppManager Provides information about maintaining an Use the UCCX_CUIC_Unrecoverable_Error Knowledge Script to monitor for internal errors within the reporting server on a Cisco Unified Contact