Overdrive downloaded 13 chapters but say 0 files

Warning: Your browser has javascript disabled. Without javascript some functions will not work, including question submission via the form. Question Answered. Toggle menu visibility. Ask Another Question. My OverDrive book won't download to my device. What can I do? First, double-check that you are connected to Wi-Fi.

If you have been using the app, go to Step 2. Go back to the main app menu and tap "Settings. Look for the icon of the 3 books standing together and tap that. Sign in with your library card number and PIN. Contact support for more help, and let them know you tried all the steps in this article.

Troubleshooting OverDrive for Android Make sure you're using the latest version of the OverDrive app by going to your device's app store and checking for updates. Close the OverDrive app completely by swiping it from your recently used apps list. Hold down the Power button until options appear.

Tap Power Off , then OK if prompted to turn off your device. Open the OverDrive app and see if your issue is resolved. After installing updates, check to see if your issue is resolved. Close the OverDrive app completely. On a desktop: Click the X icon in the top-right corner of the app window. On a touchscreen: Press the back button, then swipe down from the top of the screen and drag the app to the bottom of the screen. On a desktop: Right-click on the Start menu and select Shut down or sign out , then Restart.

On a touchscreen device: Press and hold the Power button and swipe down on the screen. Last Updated: 09 February PM. This site uses cookies OverDrive uses cookies and similar technologies to improve your experience, monitor our performance, and understand overall usage trends for OverDrive services including OverDrive websites and apps.

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