Hp customer support - software and driver downloads,

Software and drivers for Choose a different product Choose a different OS. Download and Install Assistant. Don't ask again. Ok, get started. No thanks, I will download and install manually. Solution and Diagnostic Data Collection. Change preferred operating system Select preferred operating system. If you wish to see solutions related to another OS, please select the preferred operating system and version and choose 'Change' Select an operating system and version to see available software for this product.

Is my Windows version bit or bit? I don't see my operating system. Detected operating system: Selected operating system: Select your operating system and version , Change. Let us detect the drivers you need for this HP PC Our automated tool will simplify the choices you have to make Detect my drivers. Let us detect the drivers you need for this HP PC Skip the confusion of sorting through all of our drivers and let us detect only the ones you need.

Detect my drivers. Learn more Continue. Show location. HP Support Solution Framework is downloading Locate the file in your browser window, and double-click to begin installing.

Please wait while we find your drivers. Detection not available. Product detection timed out. Please try again. Download list: Download selected files. Europe, Middle East, Africa. Asia Pacific and Oceania. Select a language. Confirm Back.

The Virtual Agent is currently unavailable. Please try again shortly. Need help troubleshooting? Just ask. Try asking HP's Virtual Agent. Session timed out. Skip the confusion of sorting through all of our drivers and let us detect only the ones you need. Driver detection is now available for the desktop download experience. Give it a try on your PC! You only need to do this once to guarantee a faster support experience at any time.

Learn more. HP Support Solution Framework is downloading. Locate the file in your browser window, and double-click to begin installing. Wait until the installation has finished then click on continue. Visit the product home page for more support options. The PC you are currently using does not match the PC you have selected. To detect drivers for the PC you have selected, initiate detection from that PC or click on "All Drivers" below and download the drivers you need. Driver detection is temporarily unavailable.

Please try again later. HP has scanned your product but currently has no suggestions for driver updates. The list of all available drivers for your product is shown above.

HP encountered an error while trying to scan your product. Please verify your product is powered on and connected, then try again in a few minutes. Or, view all available drivers for your product below. Not sure which drivers to choose? Let HP identify any out-of-date or missing drivers and software. Check now. However, installing software or driver updates does not solve all problems. Instead, try searching the HP Customer Support website for the computer problem or error message.

Updating the driver might resolve these common types of drivers and associated problems:. Audio : Loss of sound, 'audio device not found' errors, and quality problems such as popping noises. BIOS : Problems with sleep, suspend, hibernate, startup, shutdown, or meeting the minimum requirements for an operating system upgrade.

Avoid BIOS updates unless you know it addresses the problem. Keyboard : Extra buttons and special keys stop working. Video : Unsupported display resolutions, movie playback performance, and problems that occur in 3D games. If an updated driver does not fix your computer problem, then try searching the HP Customer Support website or the Internet for a troubleshooting solution not a driver.

Next, see Find driver updates on the HP website for detailed instructions. Then, move the external media to the other computer and install the driver. They do not require updates. You cannot upgrade a USB port using a driver upgrade. The port hardware must be capable of supporting the 2. However, if the computer displays messages about connecting a USB 2. Use Device Manager to get any available updates. In Windows, search for and open Device Manager.

If Other devices is not listed, Windows was able to identify and set up all plug and play hardware on the computer. In Device Manager , expand Other devices. If there are any references to USB, such as USB Host Controller , right-click the name, select Update driver , and then follow the on-screen instructions to download and install any available updates. Right-click the name of one of the Universal Host Controllers and select Update driver.

If any downloads installed, test the USB device to see if the message continues to display. You cannot upgrade from a bit version of Windows to a bit version of Windows. Similarly, you can only upgrade a bit version of Windows to a bit version of Windows. To install a bit version of Windows on a computer with a bit version, you must reinstall Windows.

This deletes all the information on the hard drive. If your operating system is not listed, HP might not currently have software or driver downloads available for your product for that operating system, or the downloads are not available in the language you have chosen.

If you have installed an operating system other than Windows, HP might not provide software or driver downloads for your operating system.

Review the following options if there are no downloads listed for your operating system:. Drivers for some peripheral products cameras, printers, scanners, and so on are preinstalled in the operating system and do not require downloading a new driver.

Visit the HP Customer Support website again later to see if new downloads are available. For Linux drivers, go to hplip. For FreeDOS, go to www. HP only supports and provides drivers for operating systems for HP-branded, warranty-replaced, or factory-installed hardware that is shipped on or supported by the product. Find drivers posted on community sites.

Some drivers, such as network, video, bus controller, a. Are you looking for a driver because an error message displays? Search HP or the Internet using the exact error message. HP and its partners provide many support documents that provide known fixes for error messages. Are you looking for a device driver because you updated Windows?

You might not need a driver. Windows can find and install drivers through the plug and play process or through the Windows Update process. Read on and learn how each way works. Please note you need your printer model or serial number to download the correct driver. Driver Easy will automatically recognize your system and find the correct drivers for it. But with the Pro version it takes just 2 clicks:.