Problem downloading quickbooks files from chase

There are a few workarounds that have been suggested out there, i. This might work for some situations, however, it is not a long-term sustainable solution. QB team, when will this be fixed completely? You don't have to apologize.

As much as possible, we don't want to see our customers inconvenienced. We are always striving to create a positive customer experience. Regarding your concern, we've been partnering with Chase to help find a solution. And, they're planning to release a fix this week. Enter a search word. Turn off suggestions. Enter a user name or rank.

Turn on suggestions. Showing results for. Search instead for. Did you mean:. Connect with and learn from others in the QuickBooks Community. Join now. Level 1. After upgrade they still will not import. The checking account QBO file imported without errors. I also tried the IIF download and that file was all errors. Labels: QuickBooks Desktop.

Reply Join the conversation. Kristine Mae. QuickBooks Team. Please check these articles: Error: OL after downloading a Web Connect file from an approved bank Troubleshoot Bank Feeds Web Connect import issues and errors I also suggest reaching out to our QuickBooks Technical Support so you'll be added to the list of affected users.

Choose QuickBooks Desktop , then choose your Desktop version. If you have other questions, just drop a comment below. Chase Credit Card QBO import fails I'm having the same issue and I followed your instructions to be added to the list of affected users, and now the tech support suggestion was for me to invest in a support plan to fix this.

Not applicable. Chase Credit Card QBO import fails Thanks reaching out to us today, Katr , I want to make sure you're added to our notification list of affected users so you're updated about the importing issue with Chase. Level 2. I use the Chase download activity feature for my accounts, by downloading the. QBO file, and then importing this file into Quickbooks Mac. However, as of one week ago, when I import the. QBO file for my credit card account Quickbooks crashes!

This issue is only happening with the CC account, checking and savings are importing fine. I researched this further, and determined that Chase has updated the. QBO format, and also introduced some errors. I compared with a previous. QBO file, and in the latest. QBO the date format is incorrect, as well as some other formatting differences.

It should be something like [removed]00[0:GMT]. Unaware of this wonderful feature? Fret not! Just go through this blog. Enter a search word. Turn off suggestions.

Enter a user name or rank. Turn on suggestions. Showing results for. Search instead for. Did you mean:. Connect with and learn from others in the QuickBooks Community. Join now. Level 1. Labels: QuickBooks Desktop. Reply Join the conversation.

Kristine Mae. QuickBooks Team. Choose QuickBooks Desktop , then choose your Desktop version. Level 3. Stay in touch if you have any other banking concerns. I'd be glad to help! Level 2. You just saved me and my coworkers hours of data entry!!!!!

Mark H. Chase QBO Webconnect download problem It appears they are trying to correct this on the Chase side as I was able to download in just a bit ago. Thanks for joining this thread. Allow me to help provide some update about this issue. Chase QBO Webconnect download problem I'm in the same boat, I was finally able to import the transactions using the qbo download from Chase but I am also missing several hundred transactions.

Chase QBO Webconnect download problem Hi tacovrig, For now, our engineers are still in partnership with Chase to determine why some transactions are not being created properly. We're always here to help whenever you have questions. There are no error messages, but nothing happens. Click on the Get Phone Number button to see the support number. Let us know if you need anything else. Trying to figure out what wasn't downloaded and then adding in manually.

Select QuickBooks Desktop. Choose your QuickBooks for Windows version. Click the Get Phone Number button to see the support number. Is there any update? I'd like to make sure you'll be guided to the right support.

Sign in for the best experience. The details of this error are below. There was an error communicating with the server. This could be the result of a network problem, or the server may be offline or not responding.

Please try the operation again later. Error Description: java. SocketException: Unexpected end of file from server Anyone have any thoughts?