Respondus lockdown browser downloaded and not working

If your test requires Monitor webcam recording additional information is available here. To verify you are running the latest version, start Respondus LockDown Browser and select About from the toolbar, and then click Check for Update. The version will be displayed, and you will be able to download a newer version if one is available. Repondus Student Quick Start Guide. Respondus Troubleshooting Knowledge. Respondus Data Privacy Overview.

Respondus maintains a searchable list of errors and fixes. Trying another computer is often the quickest solution. Document any issues, including taking a photo of errors with your phone, to send to your instructor or to the ITS Support Center. The Johnson Center computer lab JC has webcams you can borrow and use in the lab to take a test.

Knowledge Base. A t tachments 0 Page History People who can view. Jira links. Skip to end of metadata. Problem Cannot install Respondus Lockdown Browser or other programs on Windows 10 S computer that are downloaded from the internet.

Choose Uninstall a program. Windows XP. Click on the Start button. Click Remove. Exit LockDown Browser. Open your Applications folder.

Select the LockDown Browser icon. Drag the LockDown Browser icon to the Trash. Empty the Trash. LockDown Browser Error: There is a problem with the settings for this exam. Cookie Notice Our websites may use cookies to personalize and enhance your experience. For example, some security software will change the file extension for.

EXE files. If you are still unable to download the LockDown Browser installer or run it, these steps will resolve most causes of the problems: 1. Directly log into the Windows computer as a local administrator with full rights.