Unable to download files in sketch app

Sketchbook started a new exciting endeavor. This forum is now read-only mode. Happy sketching! Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. This page has been translated for your convenience with an automatic translation service. This is not an official translation and may contain errors and inaccurate translations. Autodesk does not warrant, either expressly or implied, the accuracy, reliability or completeness of the information translated by the machine translation service and will not be liable for damages or losses caused by the trust placed in the translation service.

Back to SketchBook Products Category. Back to Topic Listing Previous Next. Filter by Lables. Message 1 of 3. Sketchbook won't open files created in Sketchbook. Message 2 of 3. On Windows, you can use this version: www. While modeling, you can return to the Home tab or Trimble Connect tab, by clicking the 'hamburger' menu icon in the very top left of your screen.

You can also choose the 'Open' command in the File operations menu. If you choose to open a recent file -- a model that you recently opened or saved in SketchUp for Web -- simply double-click its listing in the Home tab or single-click its file name.

This is probably the fastest way to resume working on a model saved in Trimble Connect. Your list of recent files is actually cached or stored in the browser that you SketchUp for Web with. If you clear your browser cache, use another browser, or use another device, you won't see your recent files.

If this happens, don't worry, just use the Trimble Connect tab to find and open your file. When you choose to Open a file from Trimble Connect, you'll need to navigate to Project where you saved your file -- probably the SketchUp folder if you have a Free subscription -- to find your file.

When you do, just double-click it's listing or single-click its name. If you have a lot of files stored in your Project, you may find it useful to change from the default thumbnail view to list view. In list view, you can sort your file list by name, last modified date, or file size. This can make it a bit easier to find things in a large project. In either list view or thumbnail view, each model has a file options menu.

From here, you can choose to open, delete, view file details, or view revision history. These options are also available in the Home tab. Every time you save a model -- and every time SketchUp for Web auto-saves -- a new version of your model called a revision, is sent to Trimble Connect. So in effect, there is a back-up file that you can always restore.

This is very helpful if your model becomes corrupted, if you add geometry or components that make your model difficult to operate, or if you want to revert back to an earlier, simpler version of your model. Here's how it works:. To access revision history for a model, navigate to that model in either the Home tab if it's a recently accessed file or in Trimble Connect. Open the file options menu the three-dot icon and click 'History'. This will reveal a list of revisions for your file on the right side of your screen.

When you mouseover a certain revision in the list, you'll see an action button: Open revision. If you choose to open a revision, this older version of your file will load into the modeler. In this state, any changes you make in this older version will be temporary until you choose to save your progress.

When you are reviewing a revision, you can choose to save your revision as a copy of the original model with a different name by using the Save or Save As commands. You can also choose to restore a revision using the Restore command in the blue status flag that displays on the left-hand side of the modeling window. In SketchUp for Web, there are several mechanisms for ensuring that your modeling work is resilient to problems like file corruption, browser crashes, and Internet connectivity.

By default, every five minutes, SketchUp for Web will auto-save your modeling progress. If you keep an eye on the Save button in the upper-left, you may notice this auto-save behavior. When an auto-save happens, your file is saved in two important ways: First, a temporary, local back-up of your file is saved in your web browser cache. Second, if you have already saved your model to Trimble Connect, auto-save will send your file to Connect as a new revision.

The same thing will happen anytime you manually click the Save command. In addition to updating your Trimble Connect file record, auto-save also updates the temporary back-up file of your model stored in your web browser cache.

So, if you haven't yet saved a model to Trimble Connect, your modeling progress is saved in this temporary back-up file after the first auto-save. Still, it's a good idea to save your file when you start modeling. If you exit SketchUp for Web without saving -- or if your web browser crashes -- the next time you open SketchUp, the app will prompt you that a recovered file has been found and give you the option to open this last saved temporary back-up.