Why my android cannot download app from play store

Google Play Services plays an essential role in the working of applications. A problem in the cache or data files of the Play Services can cause a problem when it comes to downloading the applications from the Play Store.

Once the cache files have been wiped, check if the problem is fixed. If you can still download apps from the Play Store, then follow the same steps to return to the screen from where you cleared the cache. This time, you must tap on Clear Data to delete the data.

You will notice a warning on your screen. Tap on OK to confirm deleting the data. The data synchronization of your device that allows the syncing of data can help you solve the problem.

Several readers found this to be an easy way of resolving their apps not downloading from the Play Store. Once you have completed this step, go back into Google Play Store and check if the app is being downloaded now.

Once the new updates are installed, your device will automatically restart. After the restart, check if the apps are being downloaded to your device now. Resetting the Google Account can help you solve the problem of your Android not downloading the apps. When you reset the account, you will be deleting the entire account and starting all over again. It means you should know your Google Account username and password. If you do not have these details, then you will not be able to add the account back to your device again.

The Google account will be removed entirely from your device, and it will be added all over again. If you have more than one Google accounts on your device, then make sure you remove all the Google account. After deleting the accounts, you will have to start entering the accounts once again into your device. Go back to the Settings menu of your device and tap on Accounts once again.

Now you will find the option to Add Account. Tap on Add Account and complete the process of adding the account to your device. You must follow these steps to add all your Google accounts, and once this is done, return to the Play Store and find out if this has resolved your problem.

Sometimes, your Play Store updates may be the cause of the problem. So, uninstall the update and allow the app to update once again. It can help in solving the problem. Once the updates are re-installed, try to download the apps repeatedly to check if it is working as expected. Once the app has been updated, head into the Play Store and check if the apps are now being downloaded or not.

For users who cannot fix the problem with any of the above solutions, our last resort, which happens to resolve many Android issues effectively, reset your device to factory settings. All data will be deleted from your device, and all third-party apps will be removed. But before we jump into how to resolve the problem it is important that we have a look at some of the causes of the problem first. Many things can cause your Google Play app to fail to update. Whereas some of the problems may be as a result of issues with the app or even the android app, the truth is that some of the underlying problems may be with your device and not any program with it.

To solve the problem you must know the exact cause. Some of the most common cause of the Google play cannot update problem include:. If you have a poor internet connection or for one reason or the other your device cannot connect to the Google server, then you won't be able to update your Google play app and any other app on your device for that matter. You should thus consider moving some of the items on the device to cloud storage to free up some space on your device.

You will have to remove your account then add it again. This is the first method may appear in your mind, and many times people experience the Google play cannot update for the simple reason that they have a poor internet connection. It is therefore important that if you experience such a problem make sure that you start by checking your internet connection.

To make sure that data is one considers the following:. Check and enable your data. If you are using mobile data, go to connection settings and make sure you enable data.

If you are using Wi-Fi make sure that you check and enable connectivity. Switch internet. If the problem persists after making sure that the internet connection is enabled consider switching your internet connectivity to see if it works. For example, if you are using mobile data switch to Wi-Fi and vice versa. This should solve the problem. Reset your router. If the problem still works it will be good to make sure that you check and reset your router.

If the problem persists you should contact your internet provider. Sometimes the problem could be with the device. However well written it may be, the software depends on timing and on a complicated ballet of processing, allocation, and execution for it all to go perfectly.

If the timing is out or a preceding line of code gets stuck for some reason, it can all go pear-shaped. A reboot will cause the phone to drop all the code it was processing and begin again. New processes will be loaded into memory, and you may be able to download the app without any errors.

Authentication is a mobile process that requires the correct time to authenticate your device with Google Play and the download server. Most of us have our phones to synchronize date and time with the network automatically, but it is worth checking. All you need do is check that your OS is in the right time zone. Ideally, you should never have to touch permissions as they are set automatically. If you run into an app that looks like it's compatible with your device, yet the download doesn't work for some reason, the problem may lie elsewhere.

Chances are that you have an issue with the Google Play Store app. When a download or installation from Google Play doesn't work right, you should first reboot your phone.

If that doesn't work, read our full troubleshooting guide to fixing Play Store issues. A less common reason you can't find an app in the Play Store is that it's intended only for devices from certain manufacturers.

Some apps are supposedly designed to take advantage of features that are only available on that company's devices. If the app has a manufacturer name in its title, it might not be compatible with other devices. The good news is that most of these manufacturer-specific apps have alternatives that are often better anyway. You shouldn't bother forcing an install or switching to a new device unless you really want a particular app that's not available on anything else. One other possible reason the app isn't showing up in the Play Store is that it's no longer available.

If you installed or saw an app a while ago but don't see it now, the developer or Google could have taken it down. This can happen if the developer doesn't want to support the app anymore, or if the app violated Google Play Store policies.

Perhaps the app had some kind of malicious code, or included objectionable content. The app could have been fine in its initial release, then received an update that broke the Play Store's rules.

In these cases, you can try contacting the developer to ask what happened if you have a way to reach out. But chances are that the app was removed for a good reason, so it's probably not coming back. Now that we've explained why some apps don't show in the Play Store or let you download them, you should understand why the app you want to download is incompatible with your device. Hopefully it's an easy fix, but a lot of the time, the app won't work until you get a new device.

If it isn't available in your area at all, there's not much you can do. Don't fret if the Play Store fails you, though. It's easy to download Android apps from alternative app stores, and the most popular apps should be available pretty much everywhere.