Samsung j7 wont download apps

Galaxy store works fine, but I have many purchase apps linked to the play store and I can't use them. Just spent three hours trying every option I cold find on the web before resetting and now that's failed! Just about ready to trash this phone and never buy samsung again. This is basic functionality! Very frustrated with the phone. And of course I cant download any app. What is going on? I really need help here. My phone is the J7 All forum topics Previous Topic Next Topic.

SamsungViv Honored Contributor. Yea almost same here, dowloading but not giving me the option to install it. Kindly help!!

Mine is a Galaxy J2 jh , I can't update any apps from play store, only from data none of thoses problem solved my problem.

I'm having trouble downloading my apps. Go to Solution. View solution in context. Hi, Ncmomma. We are glad to have you here in our Samsung Community and are happy to see you reaching out to your fellow members for support. We recommend taking these next steps. Go into your date and time settings. Once there would you please set your device clock to manual and then set it to the wrong time.

After you have done this, please go to your home screen and close all the applications using the recent apps button to the left of the home button. After you have completed all this, please go back to the date and time settings and set it back to the correct time and set it back to automatic time. This will re-sync your device's internal clock with your network.

Go to your application manager and locate the Play store. Once here, clear the cached data then force stop the application and restart the application as normal. If you are still experiencing problems, please provide more information about your device. This would include your model number, current android version, and if you are on a public or private WiFi network. This may assist the community and us in better determining what you are experiencing, so that we may provide better solutions.