Lugg app download

View More Companies. About Lugg Stock Lugg is building the best way for you to get anything moved. With the push of a button, you are connected to movers and a truck.

We make it dead simple to get your new furniture home, your craigslist purchases delivered to you, and moving all of your stuff into your new apartment. We are a small team with incredibly hard problems to solve. We're hiring and would love to hear from you! Co-Founder, Engineer Jordan Brown. Needed some help and fast. I had tattoo days to schedule a mover and this app stood out. It was a great experience overall. The professionals took care of my belongings and tried to be as efficient as possible.

I tried planning well in advance all the stuff that needed to be moved and it was not enough for me to prepare me for the final price. I made sure to prepackage everything and to ensure the move in would be quick.

It ended up taking longer than expected. This was not a problem on the movers. This was more on my end. For example, have the futon already wrapped or tv already assembled.

Those little details add up. Of course this was more on my end but it would be great if there was more done to bring the down for the consumer. The cost per minute is a variable that can get very expensive. As well as curated coupons daily to your inbox. Forgot password?

I use Lugg at least twice a month for moving furniture. Very convenient and flexible scheduling. Guys mostly are in good spirits. The convenience is worth it to me. My biggest complaint is that lately, the Lugg XL has been inconsistent. XL should not be a van, even an oversized van. XL should only be a box truck. Also, the last two times there were issues with being notified properly. Then yesterday I did not get notified that the guys were on their way, which I always do.

Just customer service things like this have faltered lately. If i could rate the service, I'd give it five stars. However, the app is 4 star. Unlike rideshare services like Uber or Lyft, the user isnt notified that a Lugg crew has accepted the request. So you end up waiting around and hoping that the crew arrives within the specified time.

In our case, the crew was a few minutes late. But we were so relieved that they showed up, it didnt matter. Our Lugg pair was polite, respectful, and delivered our parcels without issue. We will definitely use them again. I was very surprised how quickly my order was picked up.

However, I quickly discovered that app had first swapped the pick up and drop off points. I canceled that order after the guys were already minutes away and placed a new order. The pickup place took a couple times to stick and the drop off was my current location saved.

After the order was in process the app dropped my saved current location in favor of some other street miles away for some unknown reason. That caused another panic session trying to reach the guys with my stuff. They were really cool, though. This is not their fault and they handles it really well with courtesy and a smile. This whole thing took more time and drove up the cost which I will sort out later. Except for the guys handling my delivery so well, the first experience with the Lugg app was a mess!

The luggers are neatly dressed, courteous, careful, and efficient. You can schedule same day! And they arrive within the time window! The rates are reasonable but they do add up. Hint: move as many things to the curb before they arrive in order to decrease the time they're on the clock. Moving is very stressful and costly but Lugg did a great job in giving us the most affordable moving options.

This is my first time moving with lots of stuff and first time using Lugg. Was hesitant at first but decided to give it a try. Compared to traditional moving companies, they offer more flexibility in terms of time, cost. They let us know when the movers are on the way through messages and also update every progress through messages. Very transparent and innovative. The Lugg app is very nice, informative and easy to understand. My stuff was moved safely and in good condition, no damage.

I love Lugg and want to use and support Lugg. The product like Lugg is transforming the moving industry, making it more customer friendly, affordable and hi-tech. Please keep up the great work! Happy with my experience moving a recliner from the store to my apartment. They were a little late picking it up but I was notified of delay and ETAs in a timely manner.

Everything went smoothly, I got a flat rate for 3 miles, and had a very pleasant and friendly mover. Will definitely use again. I highly recommend them. So we got a free table on craigslist and Michael and Dominique showed up promptly when the app said they were going to be showing up they brought a truck and all of the tools needed to move something very heavy. What I mean by elephant is this was no joke it was Supposedly the heaviest thing they had ever lifted by far it had to be a pound table and these guys handled it like professionals and champs.

It took a lot of effort and they never complained just got it done. I use Lugg for my clients whenever needed. So Lugg has come in super handy!! I just learned about them about a month ago. They've been in business 3 yrs. Soooo smart to start a company for on demand, small, local moves! Gives people a way to make quick cash same day with tips.

Gives customers a way to get things they shopped for but can haul in their car. Gives my clients a way to de-clutter their space by selling or donating their large items! One Lugg, they donated furniture and a fridge and building supplies bricks, tile, ladders, tools, carpet, etc to the local Habitat for Humanity donation center! Another Lugg, they moved a piano from the garage to the living room.

Another Lugg, they moved a large desk and filing cabinet to the local Goodwill. My clients are frequently buying and selling on the OfferUp App, and Lugg has made it possible to quickly get these things moved same-day.

Highly recommend Lugg! Love the concept and so glad Lugg exists! The movers are hard working people who take care with your stuff. The app itself however needs some work. It will get stuck on some screens, especially during setup. I had to quit the app and start again a few times to get it to work. Was expecting a final push alert to rate the move in the end, but it never appeared; had to open the app to do that. Would be great if it was more clear on how the toll is paid when crossing the bridge.

Will continue to use Lugg. I picked the pickup truck and two movers option to move an oversized mirror that I bought on Craigslist. I had to cancel once, which is incredibly easy to do. I ordered it again when it got confirmed, and the movers were prepared and professional. I had to text them and it was easy enough to do on the app. Good experience! Purchased a long overdue replacement sofa with memory foam sleeper and electric recliner for my mom both heavy items.

The store I purchased from has delivery but would be weeks before delivery and they do not pick up the old furniture for charity. One of the store staff mentioned that a few other customers have used Lugg. So I tried them. Easy to schedule. You can ask for 1 or 2 Lugg-ers and they were so nice to my mom and sister! I recommend Lugg highly :. Great service that I've used several times. Never had any issues with the app or drivers. Highly recommended.

Exceptional service. I've used the service twice. The movers have been reliable, brought the appropriate equipment and supplies and got everything moved with no time wasted and no damage. I like thay app is easy to use and keeps you informed of when the movers arrive and when your stuff is being delivered. What a great experience. I found out about Lugg and within 2 hours it had been picked up and delivered into the exact spot I wanted it.

I loved that I could track their ride through the app so I knew exactly when they would be arriving. This is definitely providing a major service for something that was always a challenge to figure out.

I already have another delivery scheduled for tomorrow and look forward to being a regular customer. These guys are amazing! Steven and Michael showed up on time and were both very friendly and professional! They quickly assesed the situation, loaded and delivered our sofa, and moved other furniture around for us.

They were even willing to help move something out of our garage. We highly recommend using Lugg!! Since anyone who could help me was working I had to come up with another plan. I had seen lugg mentioned on next door arranging took seconds. The guys were super nice arrived on time giving me a half hour notice. It was handy to be able to watch them on a map so I knew exactly when to leave and meet them.

To move a couch 1. The convenience factor was huge! Definitely recommend. Scheduled 2 days in advance. Right before the pickup window start I was notified that the Luggers would be an hour late to pickup but would find another nearby crew. The crew was great but the scheduling is ridiculous. What a pain for both parties.

On July 2, I had three sets of your employees perform unsatisfactory, disrespectful, end egregious behaviors. I first had Matthew and Tejas in the morning. They could not fit a piece of furniture in the van, so they told me i had to hire an XL van instead—i booked Cally and Almir, who told me they needed two extra hands, so i booked Efosa and Greg in the afternoon I would like to file a formal complaint against these movers, and Greg in particular.

I had an absolutely horrific experience with them—the highlights include: - damaged property a wooden crate and barrel cabinet worth thousands of dollars; damage was to a door that was dropped against concrete steps in front of my building. I know for sure a Greg saw it break but he did not bring it to my attention.

I pointed it out and all four movers acknowledged that that damage was caused by them - more damaged property a new pottery barn Mateo head board that was dropped by my first Luggers of the day and tore the wood straight off the upper corner. This occurred with Matthew and Tejas.

This is absolutely unacceptable and if it is not returned to me, I will have no choice but to file a police report for stolen property. Please respond to me at your earliest convenience. I have photo, emails, and contemporary documentation as evidence that i would be happy to share. If you need more distant moving services, you may wish to try Shyp or Roadie to ship your stuff across the country at affordable prices.

REF Get anything moved with Lugg! Instructions : 1. Download the app. Sign up 3. Go to the Payment section and enter the promo code: REF Your email address will not be published.

About Lugg On-Demand Movers Lugg is the perfect way to move stuff around town or even around your house with the push of a button.