Windows 10 not downloading mail

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Cancel Submit. In reply to patjones's post on January 16, Hi, Thank you for posting your response. Could you please confirm the questions asked below? Are you using Windows Mail app to access your Emails? Windows Firewall generally allows this port, unless specifically told not to do so. To make sure of that, you can manually allow Windows Live Mail to get access to the Internet by opening a firewall port. Need help with opening a port on your firewall?

Check out this guide for detailed instructions. Access to the Internet is often tricky, so temporarily deactivating the antivirus helps to further isolate the issue. While this is a long shot, you might want to consider verifying your server settings.

That way the messages will remain in the email program even after deleting the mailbox. Restoro has been downloaded by 0 readers this month. Commenting as. Not you? Save information for future comments. If you have any third-party antivirus, antimalware or firewall programs installed on your computer, disabling them or rather uninstalling them entirely , might fix the issue. Once you have disabled or uninstalled the program s , check to see if the problem persists.

If the email account registered on your Windows 10 Mail app is the same one on your primary local user account, your computer will not allow you to delete and then re-add it.

However, you can work around this obstacle, and to do so, you need to:. Open the Start Menu. Type cmd into the Search bar, right click on the program named Command Prompt and click on Run as administrator.