Atx 2006 archive download

I tried to update with the archive disk to see if that was the problem, and it would not load. It said something about a corrupted file. Any ideas??? Did it say which file the computer was having trouble opening? And out of curiosity, are the 2 computers networked?

No, the two are not networked. I had loaded the last year and was able to roll over most returns. I went to access a return today and it said it could not be accessed because it did not have all the forms it was a so I don't know what could have been missing. I thought that perhaps I did not load the archive version, so I tried that. It would not autorun - and when I got it to run it got to the "installing" part and never continued. When I told it to exit, there was a message saying that one or more of the files were corrupted - no further info.

The "tech" voice on the phone told me to go to the FTP site and download, but that only accessed the regular site. If you already have the program installed, but are having trouble opening the return go to the MyATX website go to the tab that says download, look on the left hand side and you should see prior year updates. Select that and you will find an update tab for your program. I am quite sure you will have to down load the update and save it to your desk top then install it from there.

Found it - thank you. Now why wouldn't the support person tell me about that??? Unfortunately, that didn't solve the problem. When I try to open it I get a message that the "rollover" can't be completed because the prior year return is missing - and when I try to delete it I get a message saying that it can't be deleted because it has been electronically transmitted.

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