Respondus lockdown browser not downloading

EXE files. If you are still unable to download the LockDown Browser installer or run it, these steps will resolve most causes of the problems: 1. Directly log into the Windows computer as a local administrator with full rights. Do not use "Switch User" or a "Remote Desktop" access. Temporarily relax all security software. Afterwards, restore your security software to its normal status. Related articles Page:. Mathematica Online at Home use for Faculty and Students.

MyClasses and Instructional Software Help. Respondus LockDown Browser. Didn't find what you are looking for? Raise a request here. The LockDown Browser application only needs to be installed one time on a computer. Instructors choose if a Blackboard test requiring LockDown Browser also requires a webcam. For Mac, PC, and Chromebook. View System Requirements Note: most tests do not support iPads - contact your instructor.

Log in to myMason. Follow the on-screen prompts to download the correct Respondus browser for your computer Windows or Mac. Locate and double-click the downloaded file to start the setup process and follow on-screen instructions. Once installed, open the application. Look for the LockDown Browser icon or look in your computer's application folder.

You can now begin your exam. Please read all instructions as your instructor may require a password to enter the test. Your instructor may provide you with a practice quiz to test your system before you exam. If your test requires Monitor webcam recording additional information is available here. To verify you are running the latest version, start Respondus LockDown Browser and select About from the toolbar, and then click Check for Update.

The version will be displayed, and you will be able to download a newer version if one is available.