Samsung j7 not downloading apps

This would include your model number, current android version, and if you are on a public or private WiFi network. This may assist the community and us in better determining what you are experiencing, so that we may provide better solutions.

I'm experiencing this same problem. My note 7 worked fine on the same WiFi network a few hours ago. I traded my note 7 in for this j7 yesterday. I tried installing some apps on the WiFi network at the the tmobile store with no luck and I assumed it would work at home. On my home WiFi, still no luck downloading apps, they queue up and sit forever, as soon as i turn off WiFi they download immediately.

This is an odd problem to have. Have you tried the steps provided by SamsungJuan given earlier in the thread? I am having the same issue, even though it used to download apps like nothing, and now apps are stuck on "waiting to download" and they never do. Have tried everything that was mentioned, even clearing data and cache and still have the same issue, what else is there to try?

I really need to download an app, and just can't. I am having the same issue. Just got a new J7, and it is taking forever to download apps, sometimes fails all together. This is with a strong wifi connection. Have you taken any of the steps previously provided? Please let the Community know if you expereince any improvement or changes after taking any of those steps.

This will help the Community to better determine the best ways to assist you. This has happened to me as well. Ncmomma Constellation. All forum topics Previous Topic Next Topic. Accepted Solutions. Juanisimo Red Giant. I have followed both the above mentioned steps to sort out the app download options but still I m not able to download any apps. Moreover I m having the updated software in the phone.

I can not get my comments to take,that circle spins forever,I am old ,only woman field service rep fixing IBM's in like , The first rule still works sometimes,Sign out of google shut down and reboot, then sign back in.

I still have luck with that old rule, The play store is slow on every brand lately, Moto is just as bad,. I think it's a google problem,felt like comparing A 10e to Moto G because they are match for match,I have both because I can not have my own wifi renting,so I hotspot with verison.

Moto and Samsung,same problem. Ncmomma Constellation. All forum topics Previous Topic Next Topic. SamsungViv Honored Contributor.