While download files no internet connection

I would like to know how the internet connection is setup for the computer Wired or Wireless? Follow the steps from the article below which talks about the error message. Hold the Windows key and press R, type temp and click OK. Delete all the files. Now try downloading the Office suite by logging into www. You may also run the troubleshooter from the following link to completely remove all traces of Office suite.

Note: Ensure to save the Fixit file to the desktop before running it. Additionally, follow the general troubleshooting steps mentioned in the article below and check if it helps. Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback. Choose where you want to search below Search Search the Community. Search the community and support articles Install, redeem, activate Microsoft and Office Search Community member.

Nicholas Speranza. However, every time I try, a popup appears saying: Couldn't install We're sorry, we had a problem installing your Office program s. Please try installing again after you've checked the above. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.

Does it load up properly? That means the original website you went to could be down for all visitors. You can confirm this by typing in the URL at downforeveryoneorjustme. If no websites load properly, then the connection problem is most likely on your end or happening with your provider. Hotels, airports, and cafes often provide free internet—usually all you have to do is open your browser and sign onto the public Wi-Fi network through a login screen.

But what if that login page refuses to load? Your internet could be down simply because you forgot to pay your bill—that may sound a little too obvious, but it happens! To get your internet back up, call your provider or go online to make your monthly payment. Fiber internet is by far the fastest and most reliable internet you can get. So if you can get a fiber internet package for your home, we highly recommend you go for it, since it will vastly reduce the chance of annoying Wi-Fi slowdowns and service outages that are more common on other internet connection types.

You can get speeds of anywhere from to 1, Mbps on a fiber connection, giving you ample bandwidth to cover a range of activities and tasks while also supporting many other users on your Wi-Fi. But if you frequently have problems with your connection, it could be worth looking into some kind of upgrade or switching providers. It could also be a faulty Ethernet cable, which connects your modem to your router.

Unplug the modem and router and leave them unplugged for a minute or so. The modem and router are like the heart and lungs of your home internet network, and simply unplugging them gives the equipment a chance to clean memory banks and restart tasks. The light for an internet connection is usually labeled WAN, Internet, or with a globe icon, and you can tell the internet is on if the light usually white or green is solid or flashing. If you have a spare Ethernet cable, swap it out with the one currently plugged into your modem and router and see if it makes a difference.

Need a recommendation on a good replacement cable? This Cat-6 Ethernet cable is fast, sturdy, and affordable. See full disclaimer. There are currently five standards. Here they are in order from oldest to newest:.

In that case, you may want to invest in a new router. Or your computer may need a more up-to-date wireless adapter, a device that lets you connect to a Wi-Fi network.

Hold down on Option while clicking on the Apple menu in the top left of the screen, then select System Information. This will tell you what wireless standard your computer is outfitted for.

Right-click on the Start menu button and then click the command for Device Manager. The best solution in that case is to call your provider and ask what the problem is. Enter your zip code to see what other internet options are in your area. It may be worth switching internet providers if you experience frequent technical glitches:. This is a pretty big step to take because it will restore the router to the way it was when you first pulled it out of the box, wiping the slate clean.

Resetting the router will erase your password and issue a default one which you will then want to change for security reasons. Getting everything back up and running again will take a chunk of time out of your day, so this is worth trying only if you have no other options.

Hold it down for a few moments and plug the router back in. After that, you can set up the router again just like new. Even if your internet is working fine, there are always ways to make your Wi-Fi connection even better.

Take a look at our tips on how to improve your Wi-Fi bandwidth. Most Mac computers have a built-in diagnostic program that will scan your computer for issues, including problems with Wi-Fi.

To run Apple Diagnostics, disconnect any Ethernet cables and external DVD or hard-drives, hit restart, and hold down the D key as the computer reboots. Pick a language and then the diagnostic will launch automatically. You can launch the Apple Hardware Test in slightly the same way. Then watch as the cache gets flushed away. See ya! In the Terminal app, enter the command to flush your cache.

Then your cache goes bye-bye—and hopefully any glitches with it. Also, you can always take our speed test to see if your internet speeds match those offered on your monthly internet plan.

Run a scan to see if malware or a virus is on your computer. Malicious programs can use up your bandwidth or block your internet connection entirely. McAfee , Norton , and Bitdefender all make quality antivirus software. We definitely recommend keeping antivirus software activated on your computer. However, misconfigured antivirus protections can sometimes interfere with your Wi-Fi connection.

Try turning off your antivirus software or firewall to see if the internet comes back. Step 1: Right click on the internet icon in the bottom right-hand corner of the screen.

These instructions are for Windows Step 4: Select Configure IPv4. Choose the option for setting up an IP address. This is the easiest way to do it. You can then select the option for doing it manually and type in the IP address from your internet provider.

You can also enter in other information from your provider, for the subnet mask, router, and DNS server. This changes everything back to default settings. In the same way that resetting your router restores that device to factory settings, restoring your network totally wipes out your Wi-Fi settings, bringing your home internet back to how it was when you were just setting it up for the first time.

Do this only as a last resort. And make sure you save your passwords and other necessary info before doing the reset. Step 3: Hit the minus - button to remove it. Step 4: Hit Yes to confirm once again. This is just for Windows Step 5: Restart your computer and follow the prompts for Windows to guide you through setting up your new home network.

Good luck! Your router or modem may be out of date, your DNS cache or IP address may be experiencing a glitch, or your internet service provider could be experiencing outages in your area. The problem could be as simple as a faulty Ethernet cable. Unplug and reboot it , check to see if it has up-to-date wireless settings and a valid IP address , and restore it to factory settings if necessary.

It sounds too good to be true, but sometimes all it takes is a quick restart for your computer to clear out a frozen task or refresh its memory and start over.