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Download hp pc diagnostics uefi

2021.12.20 17:02






















Thanks and regards Surya Solved! Tags 1. Tags: AUTX. Accepted Solutions. HP Support Agent. Message 2 of 6. You have to install the software. Keep us posted, If you would like to thank us for our efforts to help you, Give us a virtual high-five by clicking the ' Thumbs Up ' icon below, followed by clicking on the " Accept as solution " on this post, Have a great day!


Was this reply helpful? Yes No. Level 1. Message 3 of 6. Do newer versions drop support for older models or is something else wrong? Message 4 of 6. What is the exact model for your computer? What is the operating system you are using? What is the exact issue you are facing? Have you made any software or hardware changes on the computer? Message 5 of 6. Some recent and many up to 8 years old. An older version 7. Message 6 of 6. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".


If the computer has the UEFI diagnostic tool installed on the computer, it can be launched using the F2 key. However, if the tool is not installed, you can create a USB. Lets first take a look at how you can use it when it is available on the computer.


Completely power down the computer hold the power button for at least five seconds to turn off the computer , and then turn it on. UEFI menu will give a couple of diagnostic tools, select the one you want, and follow the on-screen instructions. In both memory and hard disk test, the tool will run the Fast Tes t to identify hardware issues quickly.


If there is no error detected, but the computer has hardware problems, then it will run the Extensive Test. The later can take hours to complete the test. The screen presentations the progress bar on a Command Prompt display screen along side the estimated time left to complete the check. You can continually press ESC to cancel the test, but achieve this handiest when you have no other preference.


The process is the same for Hard Disk check. I experienced the same problem and I got it solved. Indeed you must have had a hardware change, just like me. If you have not yet gotten a solution, you can email me at [edit]and I will help you out or you can Skype me also at "[edit]". Greetings, I have the same problem, i am stuck in this screen but the difference is that I can't access the bios.


Before I get to this screen, I have a message that resembles media can't be reached, press f2 to enter bios. I can run a hard drive check that is successful. But the bios doesn't start. I suspect the problem comes from the fact that I changed the boot order options in an effort to boot from my USB stick. It worked once but now that I removed it I cannot access windows or the stick OS. I think restoring the bios options would fix it.


I am using an hp elitebook g4 and this is my work computer, so it's kind of urgent. Thanks in advance, Salad. Didn't find what you were looking for? Ask the community. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.


Showing results for. Search instead for. Did you mean:. Learn how to upgrade to Windows Create an account on the HP Community to personalize your profile and ask a question. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. It has been a while since anyone has replied.


Simply ask a new question if you would like to start the discussion again. While we prepare for the move, we are unable to accept new postings. Or if you need technical support for your calculator visit: HP Calculators. All forum topics Previous Topic Next Topic. New member. Message 1 of