Why is my imessage not working

You see a green message bubble. Not receiving messages on a device. Issues with group messages. If you try to send a message and you see with an alert that says Not Delivered, follow these steps:.

There are several reasons for this:. If you don't see your phone number, you can link your iPhone number to your Apple ID so you can send and receive iMessages from your phone number. Open Messages and tap the group message. If you see a message that says you left the conversation, then either you left the conversation or you were removed from the group message. You can rejoin a group message only if someone in the group adds you. If you have other issues with a group message, you might need to delete the conversation and start a new one.

To delete a group message:. When you delete a message, you can't recover it. If you want to save parts of a message, take a screenshot. To save an attachment in a message, tap the Download button. The photo or image will be saved to your Library in the Photos app.

Check your network connection. If you don't have good cell coverage or Wi-Fi service assuming you use Wi-Fi calling you won't be able to send messages, even if your phone is working fine. Make sure you're not in Airplane Mode by swiping up from your iPhone and making sure the airplane icon in the upper-left corner is not enabled highlighted orange.

Then, check your iPhone's Messages settings. Confirm that you are texting the right number. If you entered the number wrong or the intended recipient now has a new number, you may be prevented from sending the text. Restart your iPhone by holding down the power button then swiping to power down. When you turn it back on, it may well be able to send messages again.

Resetting your network settings is a last-ditch attempt before seeking help from Apple, but it might be your last chance for getting those messages out. For you. World globe An icon of the world globe, indicating different international options. Get the Insider App.

Click here to learn more. If iMessage does not appear to be working on your device, try following these steps to troubleshoot the issue. Start off by going into your device's Settings, then into Messages. Turn iMessage off on your phone by tapping your finger on the button next to iMessage.

Next, power off your device by holding down the home button and sliding your finger across the screen to turn it off. Turn your device on again and go back into Messages.

Turn iMessage back on. This is usually the quick fix that gets iMessage working again. However, if this does not work, proceed to Step 2. This will give you a list of your e-mail addresses and phone numbers that are already configured to send and receive iMessages on your particular device.

Find the section entitled Start New Conversations From and make sure that there is a checkmark next to it. If there is no checkmark next to it, tap on it with your finger to enable iMessage. Since iMessage only works with data and WiFi, your device needs to be connected to the Internet for iMessage to be used.

Check your connection by swiping up from the bottom of the screen. If the WiFi connection button the second button from the left along the top row is blue, your WiFi is connected. If it is turned off, press the button to turn it on. If it won't go on and your Safari browser will not load, you have no connection, which guarantees that iMessage will not work on your device. Sometimes, WiFi is the problem. If you're linked to a weak WiFi connection, iMessage might not work.

Turn WiFi off and try resending your iMessage using just your data.