National rail where to buy tickets

You can buy your Network Railcard discounted tickets online or at any National Rail station ticket machine or ticket office within the Network Railcard area. In most cases, your digital Network Railcard will be available to use straight away. If you do get caught out while travelling, you can make one claim a year to be refunded for any extra fare or penalty you incur.

For a list of train companies in Great Britain, and their details, click here. However discounted tickets bought for cross-London rail journeys which involve travel on the London Underground are permitted. You can buy Network Railcard discounted tickets for travel any time on weekends and public holidays or from am Monday to Friday. You may be able to start your journey a little earlier than am, see the time restriction easements section for details or check at your local station.

Skip navigation. If you bought your Railcard online, you will be able to renew it when it is within 30 days of the expiry date. If you bought a digital Railcard, you will need a download code to add your Railcard to your Railcard app. Your digital Railcard download code will be sent to your registered email address after purchase.

You can also generate a new download code by logging into your account. This guide contains ways to get cheap train tickets, including getting the most out of your Railcard, finding promotions and booking in advance.

If you are having trouble logging in or have forgotten your password, follow this guide to quickly get access to your Railcard account. After careful consideration the government has confirmed to us that Railcards will remain non-refundable and will not be extended. Skip navigation. Renew my Railcard Manage my Railcard. Bexleyheath : Good Service. Sidcup : Good Service. Hayes : Good Service. Grove Park : Good Service. Bromley South : Good Service.

Sole Street : Good Service. Maidstone East : Good Service. Paddock Wood : Good Service. Hastings : Good Service. Medway Valley : Good Service. Museum shop Browse our extensive range of railway gifts, memorabilia, models and more at our shops—located by the main entrance—or explore our online selection.

Visit guidelines Conditions of entry Conditions of entry While you are at the museum please take care of your own health and safety and our collections. In order to ensure a safe and enjoyable experience for everyone, please do not: Touch objects on open display Smoke in the Museum including electronic cigarettes Disregard alarms, signs, barriers or directions given by staff Leave personal property unattended Eat and drink other than in designated areas Bring in to the Museum any restricted item see below Fundraise, demonstrate or distribute campaigning material, without prior Agreement Ride bicycles, scooters or any other wheeled item Children under 12 must be accompanied by an adult.

Please do not bring the following on to museum premises: Alcohol. Alcohol may only be consumed, if purchased on site, in a designated area Clothing with offensive signage or logos Animals, with exception of Assistance Dog Potentially dangerous items such as fireworks or knives.

Knives which are carried for religious or cultural observance such as the Kirpan are normally exempt from this polic Any clothing or item worn deliberately to obscure the face, but with the exception of items worn for religious or cultural observance such as a Niqab or Burkha Balloons, as these can interfere with our alarm systems if they float away. Our visitors are welcome to breastfeed anywhere on site.

We will not tolerate abuse or violence towards any visitor, contractor or member of staff. More information. Reopening FAQs Category:. Travel information Category:. Facilities and accessibility Category:. Everything you need to know about accessibility and facilities at the National Railway Museum. Part of the Science Museum Group.