Why does remote control not work

Ensure that the software of the TV is up-to-date. Visit Philips TV support web page www. If the TV does not start up or still does not respond to the remote control, proceed with step 4. If the TV does not respond to the remote control after the steps above, contact the dedicated Philips TV Support department.

If possible, please have the following information ready:. Get exactly the support you need. Looking for specific solutions for your product? Situation The TV is not responding to the Philips remote control commands. To find out why the TV is not responding to the remote control, follow these steps:.

Does the TV respond to the button s on the TV itself? Authored by: Support. With decades of experience, our Tech Pros are passionate about making technology work for you. We love feedback!

Before You Begin: Be sure the remote you're using is the remote control that was supplied with the device you are trying to control. If you're working with a universal remote control, we offer a separate guide. How to Fix a Universal Remote. Always check the batteries in your remote control.

There are no indicators that will let you know when battery life is running low. Low battery power can cause the remote to intermittently function, or not function at all.

Lift the back cover up and away from the remote. Remove and re-insert the 2 batteries. Replace the back cover on the remote, and slide down to click it into place. If the remote fails to respond properly after this, replace the existing set of batteries with new ones.

If the batteries in the remote aren't the issue, there's clearly something else going on. There are some additional things that could be causing problems.

Remotes Supplied by Television Providers Most remote controls that Cable TV providers will supply are universal remote controls that allow for the programming of multiple home theater devices.

Some remotes, like the DirecTV one above, come with switches. Make sure the switch is moved to your desired input. Make sure you get the polarity right or you need to get another one. Test every button as before. Sometimes you have to push two remote buttons simultaneously as with recording buttons on my Panasonic VCR. Once you have completed test with your camera you can use the remote. Thats it, I hope you got it going again? I have checked and replaced the batteries. Why they have troubled in same time?

Question 1 year ago on Step 1. On my remote, the light is on before pressing the buttons and goes out when I press any button. Is that how it should be?

Also the light on the TV is flashing when the remote doesn't work. What does that indicate. I've already cleaned the remote and tested the batteries. Answer 1 year ago. That is not right. Try pointing the remote to a digital camera as instructed. If the ir transmitter led lights up without pushing any buttons, there is a fault.

Possibly the power on button is stuck on? Question 1 year ago on Step 9. Question 3 years ago on Step 1. I got a tv remote at home but it doesn't work, so im just wondering if someone could help me fix it n also how much to fix it? This instructable as to how to clean your remote is a basic start to solving a problem. Although it may not look like it, make sure your battery connections on the motherboard are lifted up so that battery contact is ensured. I did clean with rubbing alcohol the motherboard, and washed the casing out with warm water and soap.

But the problem was the battery connections needed to be lifted up to make better contact with the battery. The pictures on this old instructable are not like new remotes. Everything is covered except for a few prongs. So don't be upset if your motherboard doesn't look like the ones pictured here. But make sure there are no broken visible connections.

Reply 3 years ago. Thanks for your comment. I wrote this Instructable 12 years ago and that remote was old then. But the practice of repair is still pretty much the same.

Question 3 years ago on Introduction. Answer 3 years ago. Possibly a cracked circuit board. Check with a bright lamp behind the circuit board if you see cracks.

Then solder a tin bridge over the crack. Question 3 years ago. Hi, my remote's leds light up correctly but the hi-fi it controls doesn't respond. Is it possible for the sensor in the hi-fi to fail or any other suggestions?