Hertz when is credit card charged

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Sign up for Thrifty email deals. Please enter a valid e-mail address. Comments Validation Please enter valid email address. Frequently asked questions Will I be charged if I bring the vehicle back before or after the return time on the rental agreement? Early Return Fee: Applies if you did not prepay your rental charges and returned the vehicle more than 24 hours early before the return time indicated in your rental agreement.

You can reduce the fee paid by calling the On-Rent Help Desk at to update the date and time of your return. Select Option 2: currently have vehicle, then Option 1: if your need to change the time or location of your return. If this is lost or not provided the customer can call: All claim inquiries must be redirected to the email hcmfirstnoticeofloss hertz. The rates are based on a 24 hour rental day starting with the hour you pick up the vehicle.

Base rate is the total cost of rental not including the taxes, fees, surcharges, mandatory coverages, mileage if applicable and optional items child seats, navigational systems, additional driver, coverages, etc.

The renter must be at least 20 years of age, though there are a few areas in which those under 20 have the opportunity to rent. Renters under the age of 25 will be subject to a daily surcharge. Thrifty Car Rental will rent to government renters under the age of 18 who are on official business. Outside the U. Thrifty Car Rental recommends that renters check with their travel agent or car rental company prior to traveling.

Thrifty guarantees that you will get our best rate online. You can book directly from our home page, or browse through our deals to see special offers. See our Best Rate Guarantee to learn more. The best policy is to know the answer before you leave home. Check with your insurance representatives or credit card company to see if your auto policy or credit card agreement covers any damage done to the rental vehicle, damage or injury to other people caused by you, injuries to passengers in your rental vehicle, and theft of personal belongings left in your rental car.

Once you know these answers, you can make an informed decision about the options at the time of rental. The options you may choose from are: Loss Damage Waiver LDW - If you accept LDW at the beginning of the rental for an additional daily fee , your responsibility for loss of or damage to the vehicle is waived in full or in part depending on the LDW plan accepted , provided the rental agreement is not violated.

If the car is stolen or has been involved in an accident, first call the local police or appropriate law enforcement agency. Next, call the nearest office of the rental car company, give them your rental agreement or confirmation number and explain what has happened.

You'll be led through the procedure to get you going again. Finally, call your own auto insurance company with information on the incident. Be sure to check with the rental company on their breakdown policy before you drive away. In the U. In the rare instance the driving record and license check fails to meet our criteria, we reserve the right to deny the rental based on the DMV report. A list of our criteria can be found in our General Policies.

Additional charges to your daily rental rate may include company imposed surcharges or city and state imposed taxes that are in addition to sales tax. Increasingly, city and state governments are taxing car rental customers so they can pay for sports stadiums in their cities without having to tax local residents for the money. The number of people you anticipate driving the car can also impact your cost.

And no blame from me for the clutch : we are really excited to be renting the car. Is it worth it to have the GPS included or is downloaded google maps enough? Even if there is late billing for whatever reason those charges will still be billed to you and you will be responsible for paying them as valid charges. While it is true you will not be able to use the expired card for any truly new transactions, the auto rental company has an authorization they can add the additional charges to.

All this is stated in your cardholder agreement with the card issuer maybe not all that clearly, but it is there. This is also why closing a credit card account to avoid charges from any merchant will not work if the card was valid at the time of the transaction not saying in any way this applies to this question or that you would have even thought of doing this.

That's exactly what the person on the phone told us as well, which made me feel much better. Funnily enough, when I called, the agent was like, "yes? Why wouldn't the card work? This is wonderful advice! No, car rental GPS is a rip off. Hertz are also the only company that I have encountered who actively remove the onboard SD card containing the map data on those units that utilise SD cards and try charging the daily rate of an actual GPS unit to place it back in the car despite it coming as standard with the car and requiring no additional expenditure unlike a standalone GPS unit.

It's nothing short of a rip off and one that I didn't expect from such a reputable company, I have experienced it in the US, Spain and France so it's certainly not country or franchise specific, it appears to be a global company policy. On my trip to Wales last spring, we got lucky and the vehicle had a built in GPS. Since it was with the car, there was no additional charge. That was Avis. With the CC thing, although not an issue, maybe your new one will arrive before the trip.

If mid rental you need to extend your stay, contact Hertz location where you pick up a car directly and we could provide the counter rental rate of your extension. This means that we still have to confirm the availability of the vehicle. Once confirmed, we will send a booking confirmation. In cases where the requested vehicle is not available, we will contact you to advise you on other options.

By providing your flight number, the Hertz Staff at the pick-up location will be informed about your arrival time and also about possible delays. This will help secure your reserved vehicle in case of a flight delay.

Post-Paid — Confirm the vehicle without payment. The balance is paid in full at time of arrival at car rental desk. Prices are based on the pick-up and drop-off times and dates that you agree before your rental starts. If you pick the car up any later or bring it back any earlier, you will not receive a refund for unused time.

These items are payable directly to Hertz at the rental counter. Any additional charges will need to be paid directly at the rental desk in the local currency. By returning the car on time, with the right amount of fuel and without any new damage or excessive dirt. All rental charges through the date you report the incident if not returnable or the return date, whichever is later;.

Any out-of-pocket expenses incurred by us as a result of the loss or damage to the vehicle;. Pro-rata license plate fees, all as allowed by law. To the extent THRIFTY is required to provide coverage, in spite of the terms of the rental agreement, it shall only be in an amount necessary to satisfy the minimum financial responsibility limits required by applicable law.

The cost, coverage, provider and availability vary by location, vehicle category and rate. The optional products offered by the rental company may duplicate coverage provided by the renter's personal automobile insurance or insurance the renter may have through another source. Purchase of optional products is not required to rent the vehicle.

Separate brochures available at the rental location summarize the optional products. We charge a per day fee for each day, or part of a day, the vehicle is rented for any optional products you select. LDW is not insurance or an insurance product. LDW does not apply if: 1 the renter uses the vehicle in violation of the rental agreement; 2 the renter fails to remove the keys, or close and lock all windows, doors and trunk, and the vehicle is stolen or vandalized; 3 the renter fails to notify us and the police immediately after the loss; and 4 the renter fails to pay the charges under the rental agreement; or 5 other exceptions as allowed by the applicable state or provincial law.

Before deciding whether to purchase LDW, the renter may wish to determine whether their own automobile insurance or credit card agreement provides coverage for rental vehicle damage or loss and determine the amount of the deductible under your own insurance coverage.

The purchase of LDW is not mandatory. LDW is not insurance. PAI provides benefits to the renter and the renter's passengers for accidental medical expenses, ambulance expenses and accidental death benefits during the rental. If this optional coverage is purchased by a renter, the renter is covered twenty-four hours a day for all accidents, whether the renter is actually in the rental vehicle or not at the time of the accident. PEC insures the personal effects of the renter and any member of the renter's immediate family traveling with the renter up to the limits of liability provided.

A member of a renter's immediate family must permanently reside in the renter's household. If this optional coverage is purchased by the renter, PEC covers only personal effects with which the renter or immediate family member are traveling. PEC pays covered claims even if the renter's homeowner's policy provides coverage. Liability Insurance Supplement. Prices vary by location. Pricing of LIS for a specific rental will be provided at time of reservation.

LIS is not available on rentals in Canada. Protection Plus "PP" : In Canada, where available, if the renter purchases PP, it will provide limited benefits to the authorized driver and passengers of the vehicle during the rental for accidental medical expenses, ambulance expenses and accidental death, repatriation, rehabilitation, legal defense, emergency road service and mechanical breakdown towing benefits, and loss to personal belongings if certain terms and conditions are met.

ESP provides certain medical benefits for some sicknesses that may occur during rental periods of thirty days or less. ESP also covers individuals possessing valid non-U. ESP does not provide coverage for any sickness for which symptoms began or treatment received during the twelve months prior to the beginning of the rental period; expenses incurred outside of the U.

ESP does not apply in Mexico. Mexico Insurance provides a customer with liability and damage protection on the rental vehicle to be in compliance with Mexican law when visiting Mexico. The Mexico Insurance policy permits the customer to travel up to miles south of the U. The policy provides coverage for liability to third parties arising from the use of the rental vehicle to the applicable limit of liability , collision and comprehensive coverage for the rental vehicle subject to applicable deductibles and limited medical expense coverage.