Why shoppers drug mart

Email :. Website :. Address :. Intersection :. Accessibility :. Wheelchair Accessible. Hours :. Executives :. Service Description :. Community pharmacy compliance packaging basic compounding MedsCheck medication review program home health care supplies flu clinic. Fees :. Languages :. We appreciate your feedback and will be sure to share it with our Store Operations team. Perko said she should have been given a choice. Other complaints from customers interviewed included concerns the machines weren't cleaned often enough or that their use would result in reductions in staff.

The chain's parent company, Loblaw Companies Ltd. During a November Loblaw earnings call , the company pinpointed self-checkouts as one of its " efficiency initiatives" and said it has helped the retail giant cut operating costs. In , several Shoppers customers interviewed for a CBC News story also complained they were told to use self-checkout unless paying with cash. Around that same time, two Shoppers employees in Ontario told CBC that their supervisors were pressuring them to push customers to use the self-checkout machines.

Loblaw told CBC News in that it expects stores to always offer customers the option of checking out with a cashier. As for the latest complaints, CBC News contacted the five Shoppers stores where customers said they were pushed to use self-checkout.

Each store said to contact head office. Loblaw told CBC News its policy hasn't changed and that customers should always have the option of using a cashier. The company didn't address the recent claims except to say that it hasn't seen an increase in customer complaints about self-checkouts.

Shoppers has, however, addressed several similar complaints on social media in which customers said they felt pushed to use the machines. In response to one complaint posted last month, a Shoppers spokesperson wrote: "Recently, we've increased our investment in self-checkouts and their technology based on our customer feedback.

Loblaw spokesperson Thomas told CBC News that hundreds of thousands of Shoppers customers use the self-checkout option daily. During the pandemic, the chain has "seen a significant increase in self-checkout use, with customers looking to minimize interaction with others or for a faster checkout option," Thomas said. A new survey out of Dalhousie University in Halifax also found that self-checkouts have become a popular choice for consumers.

According to the survey, almost 40 per cent of the 10, Canadians polled online in May said they planned to use self-checkout most of the time when shopping at grocery stores within the next six months. The survey's lead investigator, Sylvain Charlebois, said that fears of catching COVID have likely motivated some people to use self-checkout when shopping. But not everyone has embraced self-checkout during the pandemic.

Executives : Jessica Sawyer - Owner. Service Description : General pharmacist basic home health care supplies medication placed in blister packs sealed, push-through packaging used to separate doses blood pressure screening free delivery for prescriptions free seasonal flu vaccines immunization breast pump rentals certified compression stocking fitter MedsCheck - Appointments to review complex prescriptions with a pharmacist Sharps Disposal Program - Safe disposal of syringes, pen needles, lancets, insulin pump infusion supplies, and test strips MedsCheck At Home - Appointments in the patients home to review complex prescriptions with a pharmacist.

Languages : English. Area Served : Parry Sound and area. See Also : Pharmacies. Updated December 1, Suggest an Update. Find Similar Services. Organization :. Shoppers Drug Mart - Parry Sound. Phone Numbers :. Fax :. Email :. Website :.