What to do if program freezes

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If the program does not end, go to step 5. Shut down the computer. Try using the Windows "Shut down" option first. If you are unable to access that option or it does not work, press and hold down the power button until the computer turns off.

Turn on the computer by pressing the power button. If you are asked whether you want to start the computer in "Safe Mode" or if you want to "Start Windows Normally", choose the latter to see if Windows starts up correctly.

The process might take longer if you shut down the computer using the power button since Windows runs additional diagnostic tests after a forced shutdown. If the computer starts up normally, you are good to go. If not, you will need to start it in safe mode, in which case, you might want to enlist the help of your IT service provider. Windows corruption errors may prevent Windows updates from installing. For example, an update might not install if a system file is damaged.

Kindly refer to this article and check if the issue persists. Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback.

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Robert Reply. I really enjoyed your instructions, it was very comprehensive thank you. Glad you enjoyed it and thanks for watching! What can be done? Thank you! Thanks Robert — that was perfect. Thank you for your explanation about how to deal with frozen program s.

Now I know what to do. I hate it when that happens! But it does happen sometimes. What if my computer keeps freezing? Timely advice for something that always brings foul language;0 Reply. Wow, I feel like I found a gold mine! What a wealth of info! Thanks for sharing! There you go again Robert -making it all so simple. Cancel reply Leave a Comment. Thanks for putting together such a helpful product! Thanks Robert for taking us from complicated to simple! By using our site, you agree to our cookie policy.

Cookie Settings. Learn why people trust wikiHow. Download Article Explore this Article methods. Tips and Warnings. Related Articles. Method 1. Click on Task Manager. Task Manager on Windows contains information about processes, programs, and services currently running on your system. Switch to the Task Manager window. If after clicking the Task Manager link, you do not see any window pop up, it may be hidden behind the frozen program.

Solve this problem in the future by clicking on the Options tab in the upper left corner off the Task Manager window, then make sure Always on top is selected from the dropdown menu. Find and click on the unresponsive program. The program will likely be under the Apps header. In the Status column, the unresponsive program will be marked by a Not responding tag.

Click End Task. Once a program is selected and highlighted, click the End Task button in the bottom right-hand corner of the Task Manager window. Click End Program from the pop-up dialog box when prompted.

Click the Processes tab. If you are using Windows 8, you will have to click More Details from the bottom of the Task Manager window to reveal the Processes tab. Find the process and click it. There will be a lot more in the Processes list than in the Applications list, since it also lists background processes. You may need to search a bit to find your process. Click End Process. Once you have found and selected the correct process, click the End Process button from the bottom right of the Task Manager window.

Method 2.