Window phone activation failed

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Use the Windows update troubleshooter to check for the corrupted or missing updates or components. Running the troubleshooter will help find and in some cases fix the issue. Go to Windows Help , enter the error code in the Search for Help box at the top-right, and run the search. Browse through the search results carefully to make sure you try only those that apply to your situation. See Reactivating Windows after a hardware change for more info about reactivating Windows 10 after making a significant change to your device's hardware.

If you're having trouble activating Windows 10, follow these steps to fix activation errors:. Confirm that your device is up to date and running Windows 10, version or later. Not running Windows 10, version or later? Learn how to update your device at update Windows Not running Windows 10 yet? If you're running Windows 10, version or later, the Activation troubleshooter might help reactivate Windows if you recently made a significant hardware change such as replacing the motherboard or reinstalled Windows.

For more info about how activation works in Windows 10, see Activate Windows. If the troubleshooter detects a valid Windows 10 digital license for an edition not currently installed, it will let you know and show you how to install the correct edition.

Windows 10 Pro volume license clients are used by large organizations that deploy Windows 10 to hundreds or thousands of computers. You upgraded to Windows 10, but the activation servers were busy.

You upgraded to Windows 10 using the free upgrade offer, but Windows 10 isn't activated after a reinstall. Your copy of Windows 10 should automatically be activated as long as you didn't make any significant hardware changes to your device such as replacing the motherboard. If you bought a device from a reseller of Windows 10 and expected the key to be valid, contact the reseller.

If your device was purchased with Windows 10 preinstalled and you received this activation error upon turning it on for the first time, contact your device manufacturer. If your device was recently repaired at an independent repair facility, contact them to see if the repairs require a new Windows 10 license. Enter a valid product key that matches the version and edition of Windows 10 installed on your device.

You might also see this error if you previously upgraded to Windows 10, but the current edition of Windows installed on your device doesn't match the edition of your digital license. You can either enter a valid product key that matches the edition of Windows installed on your device or reinstall the edition of Windows 10 that matches your digital license. If your device is running Windows 10 Version or later , the Activation troubleshooter can help you install the correct edition of Windows on your device.

For example, a product key for the Enterprise edition of Windows 10 can't be used to activate Windows 10 Home or Windows 10 Core editions. For more info about reactivating Windows 10 Version or later after a hardware change, see Reactivating Windows after a hardware change. You might see this error if you entered a product key for the Enterprise edition of Windows to activate Windows 10 Home or Windows 10 Pro.

Windows 10 Windows 7 Windows 8. Activating Windows See Activate Windows for general info about activation, including how to choose your activation method. Notes: If you don't see Go to Microsoft Store on the Activation page, contact your organization's support person.

Need more help? Join the discussion. Was this information helpful? Yes No. Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped.

Didn't match my screen. Incorrect instructions. Too technical. Not enough information. Not enough pictures. Any additional feedback? Submit feedback. Thank you for your feedback! Windows reported that the hardware of your device has changed. Windows reported that no product key was found on your device. Open Activation settings Note: Your product key should be in the confirmation email you received after buying Windows, included with the packaging that came with your device, or on the Certificate of Authenticity COA attached to the back or bottom of your device.

Open Activation settings If you've made a major change to your device's hardware, such as a motherboard replacement, run the Windows Activation troubleshooter located on the activation settings page. Reasons why you might see these errors: You entered a product key that can't be used to activate Windows.

Open Activation settings Check to see if you have a paper copy of your Windows character product key you can enter to activate Windows If the device is new and has never been activated, contact your device manufacturer. Yes No. Sorry this didn't help.

Thanks for your feedback. I have an outlook account and i want to add activate the outlook account to the windows live ID account so that i can access the market place of my phone but it failed and i was asked to contact the microsoft customer service and obtain the code for manual activation to fill some five empty fields, i called microsoft UK and USA, they told me to join this community and some one will help me.

But i received a varification code when i created my outlook account and this is the code I am attaching a copy of the message displayed on the screen when i want to link the outlook account with the windows live ID:.

These are the steps that i followed to sign my Microsoft account into my windows phone and the received the above failure notification:. I have an outlook account and i want to add activate the outlook account to the windows live ID account so that i can access the market place of my phone but it failed and i was asked to contact the Microsoft customer service and obtain the code for manual activation to fill some five empty fields, i called Microsoft UK and USA, they told me to join this community and some one will help me.

But i received a verification code when i created my outlook account and this is the code Each Windows Phone is created with an activation code as part of the manufacturing process. In rare cases, a new activation code is required to complete the Microsoft account sign-in process.

This is why you're asked to enter a new activation code when signing in with your Microsoft account for the first time. Note The appearance of the Activate Windows Phone screen does not reflect a problem with the Microsoft account that you're trying to sign in with. Details required : characters remaining Cancel Submit 1 person found this reply helpful.

Details required : characters remaining Cancel Submit. This knowledgebase article provides information about how you go about getting an activation code for a phone. I've copied the section that is most relevant to your situation and pasted it below:. I have the same question Get new features first.

Was this information helpful? Yes No. Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. Didn't match my screen. Incorrect instructions.