Hp psc 1215 all-in-one printer driver xp

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Proceed to Step 2 if the status is Ready. If the status is anything other than Ready:. With the all-in-one and computer turned on and ready, disconnect the USB cable to the all-in-one, wait five seconds, and then plug it back in. Close the Status window and then click Status again to check the all-in-one status again. If the status still indicates anything other than ready, restart the computer. If a message appears indicating that there are unfinished print jobs, click the option that gets rid of the incomplete print jobs.

Check the all-in-one status again. If the all-in-one is still indicating that it is not ready, uninstall the all-in-one software following the directions below and then reinstall the all-in-one software. If the problem still exists after reviewing the contents of that document, contact HP for assistance. Print a self-test page from the all-in-one to verify that the all-in-one is working correctly.

If the self-test prints correctly, proceed to Step 3. If the page does not print correctly, verify that the ink cartridges have ink in them, unplug the power cord from the all-in-one, then plug it back in. Contact HP for assistance if a self-test page will still not print. To print a self-test page:. On the all-in-one front panel, press the Setup button until Print Report appears in the display then press Enter.

Press the Setup button until Self-Test appears in the display, then press Enter. Check to see if the printer is disabled and see if the print job is in the printer queue for printing in the Printer folder. Double-click the HP all-in-one print icon to open the printer window. Any print jobs that have been sent to the printer will be listed here.

If there is not a print job listed, either the print job was sent to the wrong printer or the print driver has been set to print to the wrong port. If the HP all-in-one print icon is not present, install the all-in-one software to add the print driver icon. From the menu that appears, verify that Work Offline or Pause Printing are not checked.

If either Work Offline or Pause Printing is checked, click that option and then repeat this step. If these options are not checked, select Properties to open the printer Properties and proceed to the next step. Click the Ports tab. On the Ports tab there will be a section that determines which port the all-in-one prints to. If this port is not selected, select that port if it is an option.

If it is not an option, uninstall the all-in-one software following the directions later in this document and then reinstall it. Close all open windows and restart the computer. If a message appears indicating that there are unfinished print jobs, click the option that cancels the incomplete print jobs.

This must be done or the self-test page to be printed in the next step will not print if a print job is still queued. Print a self-test page from the computer.

If the self-test page will print but a page from the application will not print, there is a problem with the software program. Contact the software program manufacturer for assistance if this occurs. If the self-test page does not print, uninstall the all-in-one software following the directions below, restart the computer, and then reinstall the all-in-one software. To print a self-test page from the computer do the following:.

Right-click the HP all-in-one print icon and then click Properties. On the General tab, click the option that will print a test page. The paper is not being pulled into the all-in-one correctly This problem is typically caused by not loading the paper properly.

Pushing the paper in too far will cause this problem. This problem is covered further and in more detail in other documents. The ink does not go to the edge of the paper This is how the unit is designed. The all-in-one has a printable region that it can print within. This region is not adjustable for the following reasons:. The all-in-one must have enough paper in the rollers to be able to position the paper to receive ink.