Unable to login to hotmail virus

I have the same question 2. Report abuse. Details required :. Cancel Submit. ReynaldoB Microsoft Agent. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site.

This site in other languages x. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Hi Suresh, The above issue might have caused due to the corrupted user account or changed account settings on the computer.

Before assisting further, I would like to ask you a few questions: Is the Hotmail account used as Microsoft account to login into the user profile?

Did you make any recent changes to the system account settings? Did you check if you are able to login into the user account on booting the PC in Safe mode? This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question 0. Report abuse. Details required :.

Cancel Submit. Allow me to assist you in scheduling your exam. How you resolve problems signing into your Microsoft account depends on the type of issue preventing you from signing in. For example, are you having a password problem? Did you forget your username?

Or did you get a message that your account is locked? To help you find the correct solution, select the issue from below that best describes the reason you can't sign in. You forgot your password, the password entered isn't working, or you can't receive a verification code. You forgot the username for the service you want to use, or your username is correct, but you still can't sign in. When you sign in, you received a message that says your account is locked.

Learn what you can do. Get help signing into a Windows device. Table of contents. Microsoft account help.