Internet browser freezing windows 7

I booted into normal windows again, still with most services enabled, and left my computer alone for 25 minutes and it was running fine.

Then I opened Firefox and the computer froze. I compared the processes and services running in safe mode with networking against a normal mode in which I only allowed the services and processes running in the safe mode to be enabled through msconfig. First time around, I had to attempt to stop some services and processes that had opened themselves to attempt to be identical to those running in safe mode.

I could open task manager, the services info, resource monitor, and msconfig. I could take actions in those, such as look at process properties. When I opened Firefox, it froze again. Second time around, I ran internet explorer as soon as windows loaded and I got it open but the wifi wasn't connected yet so I got a work offline page. As soon as the wifi connected, I pressed f5 and as the page started the attempt to load, the computer froze. The problem may be related to internet access, or specifically wifi, though I'm using it fine in safe mode.

Third time, I opened paint as soon as windows started and it opened fine. I opened the control panel and poked around in there. I opened another program and things were working. This makes it seem like using the internet is the cause of the problem.

I enabled the 3 services necessary to play audio in msconfig, restarted the computer, and upon loading windows got task manager open but then the computer froze.

Now I'm in safe mode again. I've been looking through the event log looking for possible causes of the problem but haven't seen anything. I attempted to disable all fire walls, and I booted into normal windows mode, let it run for a few minutes and then opened up an mp3 so audio was working. I disabled the wifi and opened firefox successfully. Then I plugged in ethernet, and it was still ok. As soon as I entered google. It seems the problem has to do with networking. I restarted into normal windows again, as quickly as I could I opened task manger and winamp and when winamp loaded the computer froze.

I'm thinking it might've tried to access the internet. I'm going to put an internet lock on using ZoneAlarm firewall so nothing can access the internet and see if that corroborates that it's some kind of internet problem. I booted into normal mode and blocked all internet access using ZoneAlarm. I used the computer for a few hours without problem. I think this proves it's an internet access issue.

The weird thing is that I can access the internet in safe mode so a driver may be the problem, but I was using the internet fine in normal a few days ago and didn't change any drivers when the problem started. To be safe, I reinstalled some drivers and will test to see if that works.

Reinstalling the drivers didn't work. I can do whatever I want on my laptop when the internet lock is engaged, but as soon as I take it off and something tries to access the internet it freezes. Sorry for the extremely long post.

It might help MSFT diagnose the problem or give people an idea for a solution. Monday, January 4, AM. This may not apply to everyone here, but there are multiple folks reporting similar problems. If you haven't already, try this: 1. Click the Start orb and type the word Add into the search box. Internet Explorer No Add-ons should be displayed after a few seconds. Click it.

Note whether the system freezes. SteveW11, Did the freezing problem occur if you were surfing the net in safe mode with networking enabled? Update: I have fixed the freezing problem! Hopefully it will work for you too. I, in safe mode, chose normal start up in msconfig and booted into normal windows.

I engaged the internet lock to make sure I could do some work, and then I opened the reliability monitor and it didn't freeze and generated a report. Looking over the info therein, I noticed that a driver for shadow copy kept installing itself.

I turned off the internet lock and tried the internet, and it worked! Let me know if this works for you. Edit: Figured out touchpad problem made a stupid mistake, easily fixed. PS: I didn't uninstall flash and Idk what would happen if I turned protection back on. I see the following three entries Flash is not working in any of the browsers.

It starts to load and then freezes. I have to force down the browser. Also I can't play any media files. I really don't want to reinstall windows 7 as I have a lot of data on my computer. Additional Hang Signature 1: 23acdb3ff7df89b9. Additional Hang Signature 3: 6ebee9c Additional Hang Signature 5: 23acdb3ff7df89b9.

Additional Hang Signature 7: 6ebee9c Additional Hang Signature 1: fdacdfc4d08f24dede21d. Additional Hang Signature 3: 4cbccf11aa91ab. Additional Hang Signature 5: fdacdfc4d08f24dede21d. Additional Hang Signature 7: 4cbccf11aa91ab.

Wednesday, January 6, PM. Canadabc, sorry for skipping a step. It seems that you're having a different problem than I did. Flash worked for me and I could play media files. Accessing the internet completely froze my laptop. You might want to try completely uninstalling flash first. Using my fix disables system restore and deletes any previous restore points so you should make sure you're not going to want to do a system restore any time soon.

If you'd like to try my fix: When you type in "shadow copy" select "Create a restore point". Restart the Internet Explorer to check if the problem has been fixed; 6. Next time, enable the previously disabled add-on and disable another different add-on till IE browser crashing problem gets fixed. Click Reset and wait for the system to change IE browser to default settings. Close the dialog and restart Internet Explorer browser to apply all changes. When Internet Explorer is outdated, you may not be able to continue using it to search wanted answers online.

Therefore, update Internet Explorer to the latest version can also repair and fix IE browser crashing, not responding or freezing issue in your IE browser:. For Windows 7 users: 1. On Windows Update screen, click Check for updates to find the available update for IE browser by then. Screen Recorder. Transfer Products. File Management. Yes No. Sorry this didn't help. Thanks for your feedback. Include any you have EVER had on this machine including those you uninstalled they leave remnants behind which can cause strange issues.

If no joy something maybe blocking it. IE - Tools - Manage Addons for sure disable SSV2 if it is there, this is no longer needed but Java still installs it and it causes issues - you ever update Java go back in and disable it again. Look for other possible problems. Windows Defender - Tools - Software Explorer - look for issues with programs that do not look right.

Permitted are usually OK and "not permitted" are not always bad. If in doubt about a program ask about it here. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse.

Details required :.