Could you please provide us update

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Please provide us with an update is the most popular phrase on the web. I love TextRanch because of the reliable feedback. The editors' comments are helpful and the customer service is amazing.

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The editor's comments were helpful. They helped me get through the difficult times arranging words, sentences, and phrases in writing. Thanks, TextRanch. Well done. Learn why reminder emails should be friendly, gentle, and kind, yet professional and polite — and write your own with the help of our reminder email samples. Save my name, email, and website in this browser for the next time I comment. Sign in.

Forgot your password? Get help. Privacy Policy. Password recovery. MotivationJob — Creativity, Passion, Possibilities. Please let me know in case of any queries with the solution document. It would be great if you help me with the current status update so that we can be on the same page for the next meeting.

I hope you are doing well. Could you please give me a status update? Thanks for your help. Emails can be easily misinterpreted, but once they read your name as the sender they will filter the text through their knowledge of you. So, the best thing to do to appear kind and polite in emails is to first demonstrate kindness and politeness in your in-person interactions. The usual method of making something sound polite is to ask "Hi Jane, could you provide a status update?

An alternative simple device could be "Hi Jane, do you have a status update for this? This is couched as an enquiry into what they have with the expectation that what they have be forwarded only implied. In other cases, more padding will be necessary, especially if it's not reasonable to assume that the other person is familiar with the subject and history of your enquiry, or if the motivation or legitimacy of your request including the legitimacy of approaching them instead of another person would not be clear.

The only exception to these minimum markers of politeness is if your familiarity and collegiality with them is already sufficient to dispense with politeness and reduce the communication to a mechanical one, or if the situation is such that both sides understand that you are not addressing someone in a personal capacity, but triggering a functionary to act in a routine way with a known signal.

Treating people as functionaries when they do not see themselves as being a functionary is impolite. Politeness is the key feature of communication skill especially while talking to customers. Here are few ways that you can ask your customers about the next update:. We certainly understand your busy schedule, but considering XYZ work as priority did you get a chance to check XYZ things so that you can update us? As you know we are working hard to serve you better and to help you serve much better in future, could you please help us with the latest update for the request sent recently?

Considering XYZ project as priority when do you think you can get back to us after prioritizing your busy schedule with the latest update so that we can help you serve better? Personally I wouldn't ask for status updates if the original email was an explanation how to work something out. I would assume that the person was successful if they didn't reply with anything. As far as asking for something or input from them. I usually just use the email that I initially replied with.

X, I understand your issue that you cannot do Y. In order for me to assist you the best, I need to know why Z is. Can you please tell me what Z is? X, I haven't heard back from you and I am sending a follow up. I am wondering if you were able to resolve the issue?

If not, I can assist you. I do agree with your boss that just sending out simple "What happened? Requesting status, especially from someone outside of our sphere of influence, is a tricky thing. We have to be respectful but firm at the same time. Missing either of these attributes results in loss of trust or not getting the information that we are asking for.

My approach is to provide a quick recap of the plan that is already agreed upon, its importance and then seek an update on current progress. All this can be captured in few sentences. This is an important one as product development will start once the mocks are available. Of course, persons with better language skills can make this even more effective. Overall idea is to emphasise on the importance of what we are asking for and then ask it. Have you ever though that maybe the problem is not only in how you ask a status update, but in the fact that you are requesting a status update at all, or at least, that you are requesting it too soon?

I don't know what field you work in, but 48 or even 72 hours seems to me like an extremely short amount of time after which to send a follow-up request for a status update, unless you're dealing with really time-critical life-threatening stuff.