Troubleshoot microsoft mouse 4000

When testing the device on another PC, make sure that you have the correct driver installed for the device. Open the Hardware and Devices troubleshooter by clicking the Start button, and then clicking Control Panel. In the search box, enter troubleshooter , then select Troubleshooting. In the search box on the taskbar, type check for updates , then select Check for updates from the list of results.

Under Windows Update , select Check for updates. Windows Update will tell you if you need any updates or not, and whether the latest updates were successfully installed. There might not be any driver updates available. In the search box on the taskbar, type device manager , then select Device Manager from the list of results. In the list of hardware categories, find the device that you want to update, and then double-click the device name.

Click the Driver tab, click Update Driver , and then follow the instructions. Windows 10 Windows 7 Windows 8. Need more help? Join the discussion. Log in. Sign up. Computer problem?

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The original thread starter may use the Report button to request it be reopened but anyone else with a similar issue should start a New Thread. Watch our Welcome Guide to learn how to use this site. Joined Nov 27, Messages I have a Microsoft optical wireless mouse small for my Compaq CQ laptop.

Yesterday I changed the batteries and now the mouse doesn't control the pointer. I have to use my finger on the laptop pad to manipulate the pointer and that is phyically difficult for me. I can't find the instructions on how to reset this mouse after taking out the batteries, so I'm dead in the water. Can someone give me a link or give me step by step instructions. Joined Apr 5, Messages 11, Resynchronizing the connection may fix this problem.

This is done by holding down the small button on the receiver until the light blinks green. If no help since mouse is new I would return it to the Seller for a replacement. These mice come with 90 tech support from day of 1st incident which would start when you contact Microsoft at the below number. Was this reply helpful? Yes No. Sorry this didn't help.

Thanks for your feedback. I have a microsoft wireless mobile mouse installed on windows 7 - The mouse is brand new.