Word 2010 does not open .doc files

If a menu pops up, select Choose Default Program. Go to Step 3, above. Hope that helps. Ok if I have Vista so I followed those steps. Nothing at all so I cannot select winword. Office Office Exchange Server. Not an IT pro? Resources for IT Professionals. Sign in. United States English. Tried "safe" mode, dropping the document, but-- same problem.

Install of Word appears to be a standard default install of Office done by our IT dept, not by me. Most of the troubleshooting tips assume you can open a damaged document, which I can't-- and those tips that don't require that I've tried. None of this had any effect at all, the document will not open in Word Not sure what the source version of Word was, is probably the most likely candidate.

My workaround has been to upload the attachment to Zamzar's online doc to docx converter, which has no problem with it and the result comes out perfect as far as I can tell no obvious damage, anyhow. Conceivably it's the upload rather than the conversion that's doing it!

I have the exact situation as kdd replacement computer came with Office installed; won't even open much less repair or convert. Know what works for me, if you can call it working?

When received by my new Outlook , the attachments all open without comment. It won't suffice to attach the problem file to an Outlook new mail, and then save the new message as a draft; I think this worked using web clients I had for my other accounts, but if the originator is Outlook , it has actually to be SENT.

Files people have emailed me have opened, same files dropped into our Dropbox won't. Since I've been having this same problem for months now, and finally found a solution, I thought I would share the wealth. I am running Word in a Windows 8 environment. Option A: Right click on the file you are trying to open and select "properties".

When I try to open a. It also suggests trying Open and Repair, and Recover Text, both of which gives me the exact same error message. I know these files are not corrupt, since, for example, I can open the. By the way. I suspect this is posted in the wrong place, but I don't know where the right place is. Sorry for that. Please feel free to refer me to the correct place. Thanks for posting. For this error, I have found a KB article with the same error in Word Hope it will give you some useful information.

Error message when you try to open a. Word is quite capable of recognising its own file types regardless of the extension, so that suggests that doc is correctly associated.

I confirmed that the file ext was not changed by anyone. It was created and sent as. When trying to open in office it says it cannot. I rename it to. No issues with Word all other documents are opening without a problem.

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