Difficult people game

What makes that person refuse to cooperate? It is easy to believe that stonewalling, attacks and tricks are just part of their basic nature, and that there is little you can do to change their difficult behavior.

But you can affect thier behavior if you can deal successfully with their underlying motivations. Our Dealing with Difficult People Training Course lays out a step-by-step strategy for meeting these challenges -- the strategy of breakthrough communications. Taken in sequence, the steps enable you to change the game from face-to-face confrontation to side-by-side problem solving. While no method can guarantee success, this breakthrough strategy will maximize your chances of getting what you need in even the toughest situations.

On-Site Training : Will be tailored to the needs of the client organization and delivered on-site at a time and location of the clients choice. Many of the skills learned in this class are also covered in our public Exceptional Management Skills class. Our Dealing With Difficult People Management training is available in a variety of formats to best match your needs.

Our management skills training program helps supervisors and managers to discover, practice, and develop the skills they need to become not just a great manager, but an exceptional leader to the people in their departments and teams. Please note our site uses cookies to improve the user experience and to track site usage.

By using our website, you agree to our privacy policy. How do you effectively handle and deal with someone who constantly interrupts you? Or who accuses you of being unreliable or incompetent? Or who tries to make you feel guilty? Or who threatens you with dire consequences unless you give in? Or how do you communicate with someone who uses false, phony, or confusing information? Or someone who leads you to believe you have an agreement, only to make yet another last-minute demand or request?

Or who drags his feet endlessly? Or who just plain refuses to work with you or others? However, over time as we learn more about each other, differences become more obvious and they may cause irritation and separation between us and other team members.

Famous psychological studies show that the more we know about someone, the more likely that we start to dislike them apart from very special people such as our partners. This exercise helps the delegates to identify and quantify their dislikes.

This is a fun exercise to be used in team leading courses, project management courses or even communication skills training. This activity helps delegate to gain a better understanding of unhelpful traits in a leader and the reason behind theses unwanted behaviours.

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