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4 BMC Remedy Change Management User Guide This guide describes how to use the BMC Remedy Change and Release Management applications, which are a part of BMC Remedy IT Service Management 7.0 Data Management Administrator s Guide November Contacting BMC Software You can access the BMC Software website at From BMC Remedy IT Service Management 7.0 Data Management Administrator's Guide November 2007 bmc.com Contacting BMC Software You can access the BMC Software Remedy Local Admin Guide v2.5 (updated September 2015) page 2. Table of Contents use in BMC Remedy Incident Management. "Using Incident Management" chapter in the Oracle Enterprise Manager Cloud. Control Administrator's Guide. After the ticket is opened, any subsequent update ofRemedy ITSM Suite and BMC Helix ITSM service streamline and automate the processes around IT service desk, asset management, and change management operations. Guidelines for the BMC Remedy Administrator · Install and upgrade BMC Remedy Mid Tier to the latest version. · Install BMC Atrium Single Sign-On. · Based on the