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Satisfaction Guaranteed: How Zingerman's Built a Corner Deli into a Global Food Community by

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From an accomplished national journalist, a lively look at the inception, growth, future, and unique management style of Zingerman’s—a beloved, $70 million-dollar Michigan-based specialty food store with global reach. Certain businesses are legendary, exerting immense influence in their field. Zingerman’s in Ann Arbor, Michigan, is one of those places. Over the years the flagship deli has expanded into a community of more than a dozen businesses, including a wildly successful mail order operation, restaurants, bakery, coffee roastery, creamery, candy maker, and events space—transforming Ann Arbor into a destination for food lovers. Founded in 1982 by Paul Saginaw and Ari Weinzweig, Zingerman’s philosophy of good food, excellent service, and sound finances has turned it into a company whose reach spans all corners of the gourmet food world.​ Famous for its generous deli sandwiches, fresh bread, and flavorful coffee—all locally produced—Zingerman’s is also widely celebrated for its superb customer service and employee equity. The culture is one of respect and innovation, while maintaining very high standards. Every employee has access to the financial records, everyone has a voice, and everyone is heard. It has legions of enthusiastic customers, fans across the food world, and business principles and a work ethic that have been admired, analyzed, and copied. All that is revealed here, in Micheline Maynard’s Satisfaction Guaranteed. Readers will discover how by 2019, Zingerman’s employed hundreds of employees and achieved close to $70 million in annual sales. When the pandemic struck, Zingerman’s growth momentarily screeched to a halt—but it survived by reinventing itself, while still serving its beloved food and selling its wide array of groceries. Now, as Zingerman’s approaches its 40th anniversary, it is on track for stronger results than ever. A recipe for success in business and in life, Satisfaction Guaranteed provides a roadmap for manifesting joy and purpose in business.

40 Years of Satisfaction Guaranteed: A Zingerman's Birthday
Join us at the Deli for this special event: 40 Years of Satisfaction Guaranteed: A How Zingerman's Built a Corner Deli into a Global Food Community.Tue, Mar 1540 Years of Satisfaction
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This book title, Satisfaction Guaranteed (How Zingerman's Built a Corner Deli into a Global Food Community), ISBN: 9781982164614, by Micheline Maynard, 
Satisfaction Guaranteed: How Zingerman's Built a Corner Deli
In this stale hagiography, journalist Maynard (The End of Detroit) chronicles how the specialty food store Zingerman's went from “a single 
Digital Catalog - Satisfaction Guaranteed - Simon & Schuster
Over the years the flagship deli has expanded into a community of more than a it into a company whose reach spans all corners of the gourmet food world.
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Satisfaction Guaranteed book. Read 6 reviews from the world's largest community for readers. From an accomplished national journalist, a lively look at t
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Learn more about Satisfaction Guaranteed in the LA County Library digital collection. How Zingerman's Built a Corner Deli into a Global Food Community.
Digital Catalog - Satisfaction Guaranteed - Simon & Schuster
Over the years the flagship deli has expanded into a community of more than a it into a company whose reach spans all corners of the gourmet food world.
How Zingerman's Built a Corner Deli into a Global Food
Satisfaction Guaranteed: How Zingerman's Built a Corner Deli into a Global Food Community (Hardcover). By Micheline Maynard 
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SATISFACTION GUARANTEED | Kirkus Reviews
HOW ZINGERMAN'S BUILT A CORNER DELI INTO A GLOBAL FOOD COMMUNITY A journalist examines the business philosophy and history of a legendary Midwestern 
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She lives in Ann Arbor, Michigan. Her book Satisfaction Guaranteed: How Zingerman's Built A Corner Deli Into A Global Food Community will be 
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Maynard joins us to discuss her newest book, Satisfaction Guaranteed: How Zingerman's Built a Corner Deli into a Global Food Community.

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