After-service which makes people happy♬
This is Connie in charge of customer support😊
What is your biggest concern when buying a ring?
Many people answer "after-sales service".
Especially in the case of a wedding ring that lasts a lifetime, if there is after-service
they don't have to worry so they come to make the rings.
① Polishing
The color of silver will darken over time if it is stored with sweat, or moisture.
Because this color change gives an antique image some people like it.
If you are concerned about darkening, please bring your ring and we will polish it again.
It will be restored to the original beautiful color at the time of purchase.
Also, if it seems that the luster of a glossy ring has weakened a little regardless of the
the material, we can re-polsih it and restore it to the shine when it was made.
.
② Resizing
Up to ±2 when worn on the same finger as when it was made.
Depending on the condition of the ring, it may not be possible to resize it.
In this case, it cannot be done with addition charge and you will have to purchase a new
one.
③ Distortion
It may be difficult to restore it to the perfect shape
④ Repair of cracks, etc.
We will judge whether we can repair it after inspecting the condition of the ring.
Reservations are not required for after-sales service.
Please bring the order sheet you received when you made the ring.
For after-sales service, it will take some time.
Normally, you can take the ring home with you on the same day,
In some cases, it may be delivered at a later date.
Also, if you have any questions about after-sales service, please send us a DM on our Instagram.
We will reply by DM.