Reset password doesn’t work and no way to change password within settings

If you're unable to reset your password and there's no option to change it within the settings, here are the steps you should follow depending on the service/platform you're using. Since you didn’t specify, I’ll give general advice, then you can tell me the exact service (e.g., Yahoo, WD My Cloud, Arlo, etc.) if needed.

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### General Steps When Password Reset Doesn’t Work:

#### 1. **Use “Forgot Password” Carefully**

* Go to the login page and click **“Forgot Password”**.

* Enter your registered **email or username**.

* Make sure you're checking the correct **email inbox** (including spam/junk folders) for the reset link.

#### 2. **Reset Link Not Working?**

* Try opening the link in a **different browser** or **incognito/private mode**.

* Ensure the link hasn’t **expired**—reset links usually expire within 15–60 minutes.

#### 3. **Can't Find Password Reset Option in Settings?**

* If you’re already logged in but can’t change your password:

* Look under **Security**, **Account Settings**, or **Privacy** tabs.

* Some services require **re-verification** before you’re allowed to change your password.

#### 4. **Clear Cache and Cookies**

* Sometimes the issue is local. Clear your browser cache and cookies, then try again.

#### 5. **Contact Support**

* If all else fails, **contact customer support**. They can:

* Verify your identity.

* Manually reset your password or provide alternatives.

* Fix account-level issues (e.g., if your account is locked or flagged).

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If you tell me **which service** you’re having trouble with (like Arlo, Yahoo, WD, etc.), I’ll give you exact steps or a direct support link.

Would you like help with [resetting a password for a specific service](f), or should I help [troubleshoot password reset emails](f) or [account settings issues](f)?